Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from The Armstrong Company. Use it to sanity-check bids, then get the real number in writing.
Flights without an elevator, counting both ends.
Estimated range
$900 – $1,700
Typical move around $1,300
The Armstrong Company operates its Boston-area office out of Canton under the name Humboldt Storage & Moving, an agent in the national Armstrong network and United Van Lines affiliate that traces back to a 1957 family-founded start in Memphis. Locally, the reviews lean heavily positive and center on a small group of named coordinators — Liz Correia, Michelle, Keli, and Bethany come up again and again — who reviewers describe staying in touch from the first quote through delivery day. One reviewer who books over 500 moves a year for her own clients, mostly through an out-of-town agent, singles this office out as the one she trusts most in the Boston area. The specifics on the ground match that praise for local and standard moves: crews are described handling a family piano with care on more than one occasion, getting an exercise bike up a difficult staircase, and packing entire households quickly and without damage. Reviewers who moved out of state to nearby destinations — Myrtle Beach, Chicago, upstate New York — describe smooth, well-communicated experiences with frequent check-ins along the way. But a distinct pattern shows up specifically on longer interstate moves, and it runs across several years rather than one bad stretch. A 2022 review described a truck arriving in Atlanta with only a quarter of the shipment and no idea where the rest was, taking until mid-July to sort out. Reviews from 2021 describe an interstate move delayed for weeks past its promised arrival, a crew that showed up understaffed despite clear instructions, and a move-out crew that never appeared on the scheduled date and arrived two days later without packing materials. A 2025 review described an out-of-state delivery delayed five days by a mechanical issue with the shipping trailer. Closer to home, a 2025 review described a move-out crew that was three hours late, gave inconsistent updates throughout the day, and forgot items that had to be retrieved from another state afterward — and a separate 2025 review described an unhelpful, understaffed crew on a move where the customer had told the company in advance about a recent illness and a spouse's wrist surgery. Recent activity is thin — just one review in the past six months, positive — so there isn't much current signal beyond the longer written history. Taken together, this reads as a company that handles local and regional moves reliably, with a real, recurring risk specifically on long-distance interstate jobs: get delivery windows, crew staffing, and a damage/delay policy in writing, and ask directly about the specific driver and truck handling a cross-country shipment.
Excellent communication throughout. Efficient, friendly on the day of move. How they got the peloton upstairs is a mystery. Even handled piano with care. Highly recommend!
Do NOT under any circumstances book this company. They were 3 hours late for the pickup. Also were late bringing them to the new location. Repeatedly kept lying to me over the course of the move out day, forgot many items and I had to drive back to a different state to pick them up myself. Supposedly they would give me a partial refund considering the extremely low quality service they had. They lied about this as well, overcharged me. I have pictures and videos documenting everything. Most of the packing had already been done by myself. I have moved to various countries and cities...This company was the worst service I have ever come across by a landslide.
Jim Sullivan at Armstrong is one of the best guys around. He helped coordinate a move for a family piano to our new house. The movers Benjamin and Jason showed up on time and made sure to do an excellent job protecting the piano and moving it with extreme care. It’s the little things that make all the big difference such as great communication, showing up right on schedule and putting moving mats down in your hallways that set Armstrong apart. Would highly recommend.
I've moved cross country twice and my first time (not with Armstrong) was not a great experience. This time around I was nervous and scared I'd go with the wrong company. Armstrong, which is a United Van Line affiliate, came to my house did a throrough quote and we were impressed by what they promised: 1 point of contact for admin, 1 point of contact and driver for the actual cross country move. They delivered on that promise and on a great service. The loading was so smooth and the guys were wonderful. I felt like my stuff was in trusted hands and they problem solved some stuff that my past movers didn't even try. Like getting a vintage farmtable out when the doorway was too small. These guys safely popped a window and tetris-ed it out! The move itself took 4-5 days a few days earlier than promise and the move-in was equally as smooth. No fuss and no issues. Timely and pleasant. I could not more highly recommend these folks. Special shout out to Dawn, our concierge who was on top of almost all of it. To be honest, she only missed a few notifications because the driver was way faster than expected! A great problem to have in my opinion.
Outstanding!!!! I could not have asked for a better moving experience. My moving contact at Armstrong was excellent at checking in several weeks from the move to days before the move and the day of to make sure everything was on schedule and going well. The movers themselves were professional and so careful with my belongings! Super team all the way around!!! Armstrong took the stress out of the actual moving experience!
Specializes in
Also offers
Service area
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Established 3.4 rating