The Junkluggers of Greater Boston

The Junkluggers of Greater Boston runs on speed and the crews who show up — nearly every review names names: Steve, Brandon, Mike, Taylor, Joe, Frank Theodat, the list goes on. The recurring story is a full basement, garage or office cleared out in well under an hour, often with the team texting a heads-up when they're 20 or 30 minutes out. The donation-and-recycling pitch shows up as more than marketing in the reviews — customers describe furniture set aside for charity rather than the dump, and in an April 2026 review a customer recounted meeting the company's Frank Theodat at a free electronics-recycling event at Milton Academy, then getting a $150 quote for an oversized couch and TV pickup a few days later. Pricing comes up often as reasonable or below competitors' quotes, usually given up front before anything is loaded. With a review history stretching back to 2021 across six sources, the overwhelming majority are five stars, but not every job has gone smoothly. A July 2026 customer described a rough one: items broken apart with a sledgehammer instead of being set aside, a metal file cabinet dragged down a hardwood hallway, and a second crew needed to finish the cleanup — a sharp outlier next to the usual praise. Two other 2026 reviews flagged smaller friction: one customer felt pushed to tip after being told about it more than once, and another was told over the phone that yard waste would be taken, only to be turned down once the truck arrived. Its Better Business Bureau page shows a B- grade with one complaint on file. For a straightforward cleanout — a full basement, an emptied office, an elderly relative's home — this is a company reviewers keep calling back for repeat jobs. Worth confirming exactly what will and won't be hauled away, and how careful the crew will be with flooring and walls, before booking.