The Mosquito Guy

I have dealt with many mosquito services in the area. This is the only one where customer service was personal. After an initial misunderstanding. The owner of the company personally reached out to me, took time to listen, and then responded by making sure to rectify the situation. He didn’t have too. But still did. As far as the service, I’m on a lot that is surrounded by woods , I noticed a significant decrease in mosquito activity. Even had an outdoor movie night the following day. We were able to enjoy our yard.

I have never before treated my property for mosquito control. After calling a handful of services, Mosquito Guy was the only one that quoted my full property instead of just cleared land. We abut state forest and our property lines are in wooded areas. The technicians spray the whole property. They are easy to communicate with if you need and check in/retreat if you are not completely satisfied. So am I satisfied? 100%!!! I’d give Mosquito Guy 10 stars if I could! For the first time in 26 years we are able to enjoy our backyard and deck in the evenings! Thank you, Mosquito Guy!!

Jesse does an excellent job. Great customer service.

Jesse is a rockstar! She has sprayed our large yard several times and always does an amazing job. Very friendly and professional! Basically she does as if it’s her own property! Appreciate u!!!!

Update: Owner Tom contacted me right away to better understand the situation. He listened to our concerns, took the time to confirm the facts, and made sure our lawn was serviced. We’re glad Tom is still there to personally resolve issues like this. It gives us peace of mind knowing he stands behind his company. Hopefully, we won’t run into any more problems in the future. Service was excellent when Tom was handling our account. He was friendly, genuine, professional, and respectful. Unfortunately, our experience since then has been disappointing. Communication has become confusing due to multiple phone numbers being used, making it difficult to know who to contact. The way our concerns have been handled has also felt unprofessional. We have also experienced situations where assumptions were made without first confirming the facts, and at times it seemed our service requests were being overlooked. As a customer, this gave us the impression that the company was not interested in retaining our business. This review reflects our honest experience. I hope it is received professionally, and I will update it if our future interactions with the company are either positive or negative.