The Remodeling Company

My design firm had a great experience working with The Remodeling Company on a primary suite renovation. As an interior designer specializing in luxury residential renovation, I work closely with builders on complex, detail-driven projects — and this was a strong collaboration from the start. This was our first project together, and their team was organized, communicative, and easy to work with. Weekly site meetings kept the project moving efficiently and ensured nothing fell through the cracks.<br><br>What stood out most was their flexibility with a design that required significant customization. They approached the more complex elements with a problem-solving mindset rather than resistance — which made a real difference in the quality of the outcome. Their commitment to client satisfaction was evident throughout, and the end result is a space the clients truly love.<br>We'd welcome the opportunity to work with them again and wouldn't hesitate to recommend them to others.

I contacted Gary at the Remodeling Company about renovating my bathroom. He was among three other contractors who submitted proposals. His proposal was not only competitive on total cost, but it detailed labor hours, labor cost, subcontractor cost as well as material cost estimates, a level of detail missing from the other proposals. After I chose his bid, I met with him and his project manager who explained their process, gave me a reasonable time line and subsequently assigned a project manager who updated me weekly in writing what was planned. All the workers came on time and as scheduled. Most importantly, their work was outstanding and the final result was a bathroom renovation that exceeded my expectations. I highly recommend him and his crew.

We would highly recommend Gary Moffie and The Remodeling Company for their talent, client service & responsiveness. We have more projects upcoming, and we do not foresee working with anyone else.<br><br>Reasons<br>• Client Service – this is key. Most businesses focus on customer service, which is attention to a single need at a single point in time without thought to the impact to future considerations/outcomes. Gary and team have treated us like clients from Day 1. Their decisions/actions are clearly based on establishing a long-term working relationship.<br>• Craftsmanship<br>• Attention to detail and organization<br>• Communication and responsiveness<br>• Accountability<br>• The crew itself – very personable and enjoyable to work with<br><br>Project Details:<br>• Full kitchen gut and redesign, plus a half bath remodel.<br>• Scope of work involved: knocked down walls, installation of steel beam, re-routing of electrical, plumbing, HVAC, new cabinets, new appliances, new floors, new insulation, new walls/ceilings.<br><br>Referral:<br>We were referred to Gary Moffie at the Remodeling Company by B&G Cabinets (Cathy Stathopoulos; who my wife chose for the kitchen design and the cabinets).<br><br>Proposal Process<br>• Immediate response when we reach out for an estimate.<br>• Initial meet and greet was lengthy and extremely in-depth, covering our objectives, questions, budget, etc<br>• Gary also scheduled an engineer to come out and review the structural work together (this was pre-quote and contract) – this is just an example of work and time contractors do not usually put in initially (at least in our area)<br>• The quote was itemized and broken into components to allow us to build a final project to meet what we wanted, what we could afford, what should be done at this time and what could wait without impacting this finish product<br><br>Cost: Competitive.<br><br>Budget Surprises<br>We were NOT “nickel and dimed” throughout the process. We had a couple material additions to the cost due to unforeseen work such as rot and unexpected electrical that were not and could not be expected to be teased out during the estimation process. For slight project changes/pivots and additions that could have been expected/anticipated – we did not see constant additional charges.<br><br>Start Date: the project started on time and exactly as Gary had stated (Jan 2024)<br><br>Project Length: 3-4 months, as exactly as Gary had stated. There were little to no lulls in the project. There was someone here almost every day doing the work. The biggest delays were a result of the inspectors not meeting their appointments with Gary’s team (out of their control).<br><br>Crew:<br>• Project Manager (Mike) – always on time, always organized, immediate responses, always had updates on open items, and always had multiple acceptable solutions /options as things arose.<br>• Lead Carpenter/Foreman (Steve) and Assistant Carpenter (Brian) - I was working from home most of the project and I couldn’t have asked for two better people to be in my home doing the work and spending the time with me to understand all the innerworkings of the project.<br><br>Sub-Contractors:<br>Many contractors face issues with the retention of their sub-contractors. The Remodeling Company has long standing relationships with their subcontractors (demo, flooring, tile, electrical, plumbing, etc). I believe this is very important with respect to quality and timelines, etc.<br><br>Warranty Process<br>• We have had pro-active 3-, 6- & 9-month check-ins. They follow up with us, we do not chase them.

I had an amazing experience with everyone involved from start to a complete finish. We now have the REC ROOM of our dreams. My kids call it the "bonus" room haha. We know who will be doing our next project hands down.

They did a fantastic job of remodeling our kitchen and bathroom.