Verified record
A November 2015 Google reviewer described a metal-roofing job with The Roofman that ended in a returned $6,500 deposit and a complaint about damage. The Brewster roofer has a 3-star Google average from two ratings, with written accounts dating to 2015 and 2018. The 2015 reviewer said Bill Franze held the deposit for four months before starting work, then installed two strips of standing-seam roofing the customer considered incorrect. The customer stopped the job and said the deposit was returned, but also reported plugged holes in the roof and objected to a requested liability waiver. A November 2018 reviewer described a different experience: after receiving several recommendations at a diner in Orleans, the customer hired The Roofman and praised polite, hardworking workers, quick completion, and cleanup.
Word of mouth referrals is always a great way to find help. I was sitting at a local diner in Orleans and asked the counter of ppl and five of the ppl including the owner refered to the roof man. They were polite and hard workers. The job was done quick and they did a wonderful job cleaning up.
Bill Franze was double talking and full of crap. He told me he was very experienced with metal roofing and assured me I would have a "beautiful product"in the end. After holding my 6500. deposit for four months he finally began the job. He was clomping around my roof for two days and when I saw the two strips of standing seam roof I told him to stop. I know it was all wrong and obvious he had never done this before. EVERYTHING was wrong and I have photos to prove it. I could tell he doesn't even use a computer because if he had googled it he could have seen dozens of tutorials on how to install metal roofing. This guy knew he had met his match and finally agreed to return my 6500. and remove his substandard materials from my property. He sent his helper and tried to get me to sign a waiver of liability for anything he had done to my roof. I changed his paperwork(ultimately voiding it) and refused to sign off on his responsibilities for damage to my roof. He should never have touched my roof and now I have dozens of plugged holes in my roof. He must be kidding. Hiring him was a HUGE mistake. He should have never touched my roof.Please don't make the same mistake. He did return my 6500. I'll give him that much credit but he was a four month double talking nightmare. Don't say you weren't warned. I have found a professional that can install the quality metal roof I wanted in the first place. Get references and talk to people they have worked with. Don't fall for blowhard scammers.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from The Roofman. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800
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1 change recorded — last scanned Sep 30, 2026.
Active Massachusetts HIC registration 1735463.7