Orleans Roofing Restoration

Orleans Roofing Restoration is a roofing and restoration contractor based in Orleans on Cape Cod. Public feedback is thin — just five written reviews spanning 2021 to 2024 — and it splits sharply between brief praise and serious complaints. On the positive side, a 2022 reviewer credited the company with good communication and going the extra mile to make sure the customer was satisfied, and a 2024 reviewer described the business as covering more ground than typical roofing work, calling it restoration. The negative reviews are serious. A 2021 review states the customer paid $14,000 in July but the roof was never installed, describing the company's practices as a 'ponzi scheme.' A 2024 review reports a roof that began leaking after replacement, attributing it to poor workmanship. Another 2024 review goes further, alleging the business's listed address itself is fraudulent. Google's own star average for the business, 3.9 from 55 ratings, is considerably more positive than what these five reviews show — most of the 55 ratings apparently carry no written text, so the overall average and the handful of detailed accounts on file paint different pictures. Anyone considering this company should ask pointed questions before paying anything upfront: request a written contract with a payment schedule tied to completed work, confirm the business's licensing and physical address independently, and ask for recent, verifiable customer references before committing a deposit.