Short-term rental hosts are this company's core constituency, and they write about it like people who have been rescued. One host described a June 2025 job where a guest had left a house a disaster zone: the crew cleaned it, moved furniture and trash into storage, and had the place guest-ready inside a four-hour window. The Sisters Maid Cleaning works out of Hyannis and covers most of the Cape — Barnstable, Yarmouth, Dennis, Osterville, Mashpee, Sandwich, Falmouth, Brewster, Harwich, Chatham — doing recurring house cleaning, deep cleans, move-in/move-out, rental turnovers, offices, hotels and post-construction work. The company says it has cleaned on the Cape since 2013 and describes itself as locally owned; its BBB file puts the start date at August 2013, names Claudia Silva as owner, and grades the business A+ without accreditation.
Google carries 4.6 stars across 60 ratings, and what customers repeat is capacity and staying power. In November 2025 a homeowner reported four cleaners finishing a 4,000 square-foot house in five hours. The owner of the Craigville General Store wrote in September 2025 that the crew had been cleaning the shop for over seven years; a 2025 reviewer had been a customer for five years, another for six. Quick callbacks and absorbed last-minute schedule changes come up again and again.
Two things to raise before booking. Violation Tracker, the Good Jobs First database of enforcement records, lists Massachusetts Attorney General wage-and-hour actions against The Sisters Maid Cleaning Inc. in 2026 — a $145,732 penalty, and a March 25, 2026 entry of $123,455 naming the company alongside two others. Those are labor-law matters rather than complaints about cleaning quality, but they are recent, and worth asking the company about directly. Separately, an April 2025 reviewer wrote that the crew damaged the base of a large inlaid mirror, that the company's insurer refused payment, that replacement ran over $1,000, and that the company did not come forward.
If you run a Cape rental and need turnovers handled on a tight clock, the crew size and the multi-year client list are real. Before signing, ask how damage claims are handled and who to call when something breaks, ask what the Attorney General matters covered and whether they are resolved, and get scope and price in writing.