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Tidy Havens cleans Boston-area homes — deep cleans, recurring visits, move-in/move-out and post-remodel work. Camila Oliveira founded it and says she has spent more than 11 years building it one home and one checklist at a time, after starting in residential cleaning at 21. The site describes the company as woman-owned and insured, with background-checked cleaners working solo or in small teams across Boston, Cambridge, Somerville, Medford, Malden, Revere, Everett, Chelsea, Melrose, Arlington, Brookline and Newton. The written praise is dated. Ten reviews from 2020 and 2021 describe a cleaner families kept on for years: a 2021 customer wrote that Cam and her crew had kept the house sparkling for two years and greeted her two-year-old by name, and a 2020 customer said Camila had been with them for three years. Punctuality and clear communication come up again and again in those older write-ups. The two newest reviews are both one star. A January 2026 customer said the first cleaning missed basics — the kitchen and bathroom counters looked untouched and several prominent surfaces went undusted. In August 2026, a customer on a monthly recurring plan objected to the scheduling policy after being given a date more than a week ahead that did not suit them; that same customer said the cleaning work itself was good. Across the 12 ratings on its Angi profile, 75% are five stars and 17% are one star. In April 2025, Cleaning for a Reason announced Tidy Havens as a partner in its program of free cleanings for cancer patients. If you book, ask for the written checklist that covers your service and walk the house with the cleaner at the end of the first visit, while anything missed can still be fixed. Settle the rescheduling and cancellation terms in writing before the first recurring date is set.
“Boston, MA – April 25, 2025 – Tidy Havens is thrilled to announce its new partnership with Cleaning for a Reason, a nonprofit organization providing free home cleaning services to cancer patients across the United States and Canada.”
They a good job! I had problem with there unfair policy. And there something did I did not agree with. They do good job cleaning. I recurring cleaning once a month. They gave me a date when my next cleaning over a week in advance. I told that was not convenient for me the same day they text me. They claim that I cancel the appt. Which I did not. I requested a different day. And they charge me 35.00 which did before. So, I terminated my service with them. I call my credit card I told them I did not agree with that amount. I got my 35.00 back. I would never ever use them
I'm sad to say it, but our experience with Tidy Havens was not very good. The initial cleaning missed several basics: the kitchen and bathroom counters appeared untouched, dusting was not done on several prominent surfaces, stainless steel surfaces and mirrors had noticeable streaks, and the floors were left sticky where they had mopped. I reached out to the company hoping we could resolve the issues, and I shared photos to show what we were seeing. However, they disagreed with our assessment and stated that their own photos showed everything was clean. We were unable to come to a resolution. To their credit, they did offer me a free cleaning for the next time that they came, but I had very little confidence in their ability given their defensive response around the areas they missed on the first cleaning. Sadly, I recommend you go with a different provider.
Camille and her team has been coming to clean my house for many years. Alway does a great job. Fast and efficient. I would highly recommend!
Cam is kind and professional. Her and her crew have kept my house looking sparkling clean for the past 2 years now. All the cleaners are friendly and through. They always greet my 2 year old son by name, who is excited when “the ladies are here”. I never stop being surprised by their attention to detail. They have been excellent at accommodating schedule changes and last minute requests. I have referred her to another family who also loves her services. Definitely recommend.
Words to describe: punctual, hard-working, clear communication. Job well done.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 8, 2026.
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