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Local business · Swansea, MALocal business · 11 Lindsey Ln, Swansea, MA 02777
Verified record
Tight Link Fence is a Swansea fence and gate installer built around owner Mark Dillon, named personally in almost every review on file. The company holds an A+ grade with the Better Business Bureau, though it isn't a BBB Accredited Business, and it installs wood, vinyl, chain link, aluminum/steel and barbed wire fencing. Directory pages disagree on how long it's been around — BBB lists incorporation in 2017, while Angi and HomeAdvisor say the company dates to 2013 with over 20 years of experience. The written record is heavily weighted toward 2016 through 2020, with 24 of the 25 reviews on file from that stretch and just one more recent, from 2024. What repeats across those years is Mark himself: reviewers from 2017 through 2020 describe him as honest, communicative and willing to work with a budget — in one 2017 review, he lowered a $6,100 quote to something the customer was comfortable with; in a 2016 review, a customer whose pool-and-spa fence quote came in roughly a third below six competing bids called it the best decision they made. Crews are consistently described as quick, clean and professional, often finishing jobs in two to three days as promised. One account stands well apart from the rest. A February 2020 review describes a gate whose support posts were filled only partially rather than as promised before installation, causing it to sag within two weeks, followed by a year of unanswered calls trying to get it fixed. It's the one serious quality-and-follow-through complaint in an otherwise strong record, and worth asking about directly, especially for any gate installation. A well-regarded, personally-run fence installer with a long history on the South Coast — the praise is consistent and specific, but given the one gate complaint and how few reviews are recent, confirm post-fill and warranty details in writing before the crew starts.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Tight Link Fence, Inc.. Use it to sanity-check bids, then get the real number in writing.
Walk the line and pace it off — a pace is about 3 feet.
Estimated range
$4,050 – $7,950
Typical fencing project around $6,000
Mark and his crew were very professional. They work very quick and very clean. I would highly recommend Tight Link Fence to anyone. He is the absolute best.
They were incredible!
The owner Mark was great to work with and gave great advice on making my fence project look better.. Everything was installed in a timely fashion and the workers were professional around my property even with my crazy dog. I would recommend this company to my friends and family anytime.
Job well done and completed on schedule as promised!
The installers and quality of fence was excellent. Mark, the owner, explained to me that because of the way the gate was installed, and had to be installed, that it may sag. He told me this pre-install. To help prevent that, he said he would instruct his crew to fill the two side posts to help combat sag. Unfortunately, the crew only filled them 25 percent, and they instantly sagged within 2 weeks. Mark apologized, came out, saw that his crew did not do as instructed, and had them back out within a few weeks to refill. Unfortunately, too much damage was probably done. They were now permanently sagged. For months, I tried to reach him via phone and text. For months, he would only respond to ever 3rd contact, asking me to text him bright and early on an arranged day, and that he would come out to check it out. This happened 3 times, and the 3 times he blew me off. It was so simple... The simple answer, which he explained twice, was that they would put wheels on the bottom of each door, to help prop them up. He supposedly ordered them, and they were out of stock, but he would get back to me. You are telling me you can not walk into almost any fence depot and find these? At any rate, I understand suppliers being out of stock. 3 weeks later, I checked in with him, and he said he got them, and we would arrange a time. 6 months of contact, 6 following months with no responses, him going on vacations, him not responding to texts and phone calls. I have not tried to reach him in 5+ months, I thought it was time for a review. He was a nice guy, his crew was nice enough, his customer service and follow-up sucks. Very lackluster. I am very disappointed. It is been over a year, I thought it was time to write him a review. Thanks for reading.
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2 changes recorded — last scanned Aug 31, 2026.
Goes beyond scope5.0
Deck builds2.1
