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Dale Plumbing Services
Same-day burst-pipe fixes5.0
978 PLUMBING
Tracked down parts for a rare IBC combi boiler4.5
hodgson phd
4.3
Verified record
Titan Plumbing & Heating is a Tewksbury, MA plumbing and heating company whose Massachusetts plumber license is listed as expired on the state registry. It holds a 4.6-star rating from 611 ratings on HomeAdvisor and Angi combined. Reviews from 2016 to 2021 repeatedly describe on-time, efficient repairs — clearing a gas line clog to get a fireplace working again, tuning up and diagnosing a gas stove, and replacing a corroded 1889 cast-iron drain stack, then swapping in new cast iron instead of noisy PVC at the customer's request. The same years also carry real complaints: a 2017 review said an inspector used hardball sales tactics after finding mold during a discounted AC inspection, another 2017 review said promised callbacks from the owner never came, and a 2016 review said a technician seemed more interested in upselling than finishing agreed work. Given the expired plumbing license and these mixed reports on sales pressure and follow-through, confirm current licensing and get a clear, itemized price before agreeing to any add-on work.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Titan Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
“It is an honor to be recognized as a reputable business in the Waltham area,” said Tim Cossette, owner of Tewksbury-based Titan Plumbing & Heating.”
They cleared a clog in the gas line to the fireplace and got it working again fast.
After moving into our house, we used Titan's angie's list coupon for A/C inspections. Chris, the inspector/sales guy, found black mold. From the start, Chris used strange/hardball tactics (e.g. not willing to give us a price initially), but the weather forecast was for hot days ahead, and it was the weekend, so we opted to go with Titan. They installed the unit - the installation guys were pretty professional, but the duct cleaning guys left a mess all over. The unit came with a yearly inspection included, so the following year, we had Chris come do the inspection. The other A/C system apparently had some mold too. My wife was there and she said Chris put a lot of pressure on her to buy a premium support package for that unit in order to get a discount on a new system. When I got home and found out about it, I immediately tried to contact Titan, both Chris directly and the office, for a refund b/c this latest incident was the last straw. I tried contacting them multiple times and never received a response. Fast-forward to today when I have another company out inspecting my A/Cs. The technician said that the guys who installed the main AC did a poor job - the drain pipes have no auto-kill switches for leaks, one drain pipe travels down and then back up, thus trapping water in it (which could freeze and bust during the winter.) All in all, a terrible experience, so I recommend you not use this company for any A/C services (I cant comment on their plumbing team.)
unknown
I called Titan to let them know what the city said and asked for suggestions on how to fix the problem. I made multiple follow up calls. Each time the office promised I would receive a callback from the owner but I never have. Given the lack of response, the inability to properly diagnose the problem and the unwillingness to correct a situation they caused, I can't recommend them for any type of job.
The cost was part of the whole package with the contract. I am happy with it. The experience was fine. They did a good job and that was it. They left the are looking fine.
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2 changes recorded — last scanned Sep 22, 2026.
Same-day burst-pipe fixes5.0
Tracked down parts for a rare IBC combi boiler4.5
4.3
