TLC Moving & Storage

TLC Moving & Storage is a Charlestown-based, family-owned outfit that customers keep coming back to — several reviewers describe using owner Florin and his crew three, six, even multiple times across a decade, for everything from a move to the next town over to hauling belongings from Boston to Los Angeles. What comes through most in the record is care with the hard parts of a move: pianos, antiques, and oversized furniture hoisted through windows and wrapped "to perfection," a bed frame picked up from a store so a move to an assisted-living facility could be completed, storage arranged on short notice when a move fell through with another company. Florin himself is named in the overwhelming majority of the written reviews — customers describe him personally returning calls, confirming arrival times, and staying in touch through moves that stretch from Boston to Newport, Beacon Hill to Cape Cod, and New Hampshire to Central New York. The company's Better Business Bureau profile carries an A+ grade and accreditation, and it says it has operated since 2007. The written record is close to unanimous: virtually every quoted review across Google, Thumbtack, and the company's BBB page is five stars, spanning 2017 through late 2025, with reviewers repeatedly calling out punctuality, careful handling, and fair pricing on both local and long-distance jobs. The one real exception, in a 2017 review, was a customer whose total bill came in higher than expected, though they still praised the crew's effort and noted one worker fixed a broken lamp on the spot. Before booking, it's worth confirming the estimate in writing given that one dated complaint about cost — but for a family-run crew handling anything from a routine local move to a piano or a cross-country haul, the record here is about as clean as they come, and the repeat business speaks for itself.