Verified record
Tobin & Sons is a third-generation, family-run mover based in Beverly, self-reported to have started in 1960 and now led by CEO Brian Tobin, and it's a certified Bekins interstate agent covering Beverly, Peabody, Salem and the Boston area. The public 4.1-star average on Google sits oddly next to a handful of detailed, serious complaints on the same page. In a 2022 review, a customer said a moving truck hit their car and left scuffed walls and broken drywall throughout the house, and that Tobin & Sons refused repeated requests to send an adjuster while charging more than double the original quote. Another 2022 review described broken items with no accountability offered, and a 2023 review said boxes of family photo albums, some over 70 years old, never made it out of a storage unit. Older complaints elsewhere on the web echo the pattern: a 2015 post said the price jumped $400 after booking, and a 2014 account called post-sale communication "virtually non-existent," though that reviewer said the move itself went fine. On the other side, a facilities director at a life-sciences company credited them with handling rigging and equipment moves well, and the most recent review, from earlier this year, is a short "people nice." Before booking, ask directly how they handle claims for damaged or lost property and get resolution commitments in writing — the complaint pattern here is specifically about what happens when something goes wrong, not whether the truck shows up. They look set up for larger institutional and laboratory relocations, but the residential complaint history, especially around damage claims, is serious enough that anyone hiring them for a home move should press for clear terms on liability before signing.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Tobin & Sons Moving and Storage, Inc., Bekins Agent. Use it to sanity-check bids, then get the real number in writing.
Flights without an elevator, counting both ends.
Estimated range
$900 – $1,700
Typical move around $1,300
“STAY AWAY FROM THIS COMPANY!!!!! This moving company is horrendous... the price went UP $400. The movers places two mats with spikes ... facing up in random hallway.”
“Sadly once I moved past the sales stage, communication with Bekins and the local company, Tobins & Sons in Peabody, MA, was virtually non-existent... the overall move went well and I want to give credit where it is deserved.”
“I think it's safe to say you can rule out Benny's, they have had several complaints here... We used Tobin & Sons / Be”
“Do not use this mover! ... After renovation, we emptied to storage unit, unpacked and discovered our treasured albums of family photos, going back over 70 years”
People nice
Someone driving a Tobin Scientific truck almost hit my partner and me in a crosswalk on Lafayette st at 8:30 pm tonight. I was obviously scared and flipped him off and he responded by trying to hit us in a second perpendicular crosswalk while blaring his horn at us. Don’t understand how someone so unprofessional and violent can be allowed to drive for any company. Stay away from these people, absolute maniacs.
Do not use this mover! We downsized our home of 39 years and moved to a condo. While one third of our items were marked to go to to condo, the remaining two thirds went to a storage unit because the condo was going to be renovated. After renovation, we emptied to storage unit, unpacked and discovered our treasured albums of family photos, going back over 70 years, vacation photos and dvds of family were missing. How can a box of these items move from a house to a truck and never make it to its destination!!! i called the company agent who told me if anything was left on a truck it would come into the office. SO WHERE ARE OUR FAMILY PHOTO AND MOVIES??? These cannot ever be replaced and I consistently have sleepless nights about this. HOW DID THEY DISAPPEAR?
They broke several items during the move and when asked about it, did not take any accountability
We used Tobin and sons moving almost 3 years ago to move our house I have been in constant contact with them since the day of originating the contract. They hit my wife’s car with a moving truck. They damaged every wall and surface in our house by scuffing furniture against the damaging the furniture and the painting and the walls and even broke drywall in some areas. I have been in constant contact and repeatedly requested for them to send out an adjuster since day one and they have refused and never returned a phone call. They quoted a price and we paid more than double what was predicted and then of course they called back and said they hit traffic and there were additional charges so we paid almost 3 times what was called to us and they still have yet to fix any in all of the damages that they created to our house and refuse to contact us back. I would strongly recommend avoiding this company at all costs we had a second moving company in our area come in and do all of the work they did times three for $800 not $3800 plus they did not damage anything in the house. At this point we are waiting on a return phone call from them so we can process the claim but they have not gotten back to us despite 15 to 20 attempts to get a phone call back I’ve even spoken to the owner he said he would handle it on three different occasions and I’ve had zero phone calls in return
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Certified attributes are verified against the public registry. Others are the business's own statement.
Established 2.3 rating