The paper trail on Todd Main Company isn't reviews — it's permits. BuildZoom's profile for the Beverly firm lists 28 pulled permits, and the jobs behind them are the big ones: a $620,000 accessory dwelling in Topsfield, a $380,000 Manchester renovation, a $285,000 Manchester kitchen and bath, a $280,000 Beverly addition, plus decks, porches, and repeat commercial work at Henry's Market on Cabot Street.
That is the shape of the business. The company describes itself as a full-service general contractor working Boston's North Shore and Cape Ann — new homes, restorations, remodels, additions and second levels, finish carpentry, kitchens, baths, and wood, stone and tile floors — and says it has been at it since 1986 under president Todd Main. Its BBB file tells a slightly different origin story: a business start of 1/1/1990, incorporation in 2000, 36 years in business, seven employees. Worth asking which one they mean.
Customer writing is scarce. One Google review, posted in October 2024, is the only voice on file, and it describes a job that matches the permits: a full kitchen renovation, four bathrooms, several picture windows, I-beams to open up the kitchen, and updated plumbing, gas and electrical, done at pace. Five stars — but that is one homeowner, and BuildZoom's permit profile carries no customer reviews of its own.
Longevity and standing are steadier ground. The BBB has accredited the company since December 2011 and grades it A+. On licences, be careful what you read online: BuildZoom lists a Home Improvement Contractor registration, #119972, issued in September 2025 and shown as active, and separately an inactive Massachusetts sheet metal business licence noted as cancelled by the Commonwealth's e-licensing board. Neither has been checked against the state registry here, so treat both as the directory's claims and ask to see the current registration yourself.
Who this is for: a homeowner planning something substantial — an addition, a second level, a gut kitchen or bath, a whole-house renovation — rather than a small repair. The commercial and municipal jobs in the file suggest a crew comfortable with permitting and inspections. Before signing, pin down the current HIC registration number and expiry, and ask for references from two or three of the recent North Shore renovations, since the written customer history is a single 2024 review.