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Top Design Masonry And Construction Corp. is a masonry, paving, and waterproofing contractor that Angi lists as based in Cambridge, MA with about 19 years of experience in masonry, foundation, and chimney work. The reviews split sharply by year. Throughout 2022, a run of reviews describes a specific person, Chris, doing chimney repointing and stonework, driveway and parking-lot paving, a new patio installation, a garden wall build, and re-pointing and waterproofing a fieldstone basement, with reviewers repeatedly calling the crew prompt, communicative, and easy to work with. That pattern breaks in late 2023 and early 2024: three separate reviews, from November 2023 through April 2024, describe the company starting a job weeks after being paid for materials, then asking for more money partway through and walking off, leaving debris behind, or doing subpar, unfinished work and then asking for additional payment. One of those April 2024 reviews also alleges the company specifically targets elderly customers. Nothing has been posted since that April 2024 review. Worth asking about directly before hiring: what changed between the well-reviewed 2022 jobs and the 2023-2024 complaints, how payment is structured and scheduled, and whether the crew and management are the same as in 2022. Google's own posted rating, 4.4 stars from 20 ratings, sits well above what the detailed written reviews describe once the 2023-2024 complaints are weighed in. For chimney, paving, or masonry work, the 2022 jobs on file were well-reviewed and specific, but the run of unfinished-job and extra-payment complaints since is serious enough to warrant a firm, written contract and payment schedule before any money changes hands, and asking directly for anything more recent.
I wish I could give a 0 star review. These people are the most unprofessional people I have ever met. They target elderly people! I will break down this whole interaction for everyone. First it’s my grandfather who hired these people to fix part of our foundation as it leaks whenever it rains. They required money up which makes sense, so we paid in full the amount they estimated the full cost of the job to be. When they then came out and started the job they found that it was “worse than they expected” and we then had to pay more than double what we had already paid. The man, his name was Chris O’brian, then tried to get my grandfather to make the check out into his name instead of the company. My grandfather explained that if someone from the main office of the company would confirm that that was what he was supposed to do than he would. No one in the office ever got back to him and there was nothing on anything he signed stating to make the check out to the crew. So he made the check out to the company. Fast forward to a week after the job was done, which it didn’t even fix the leaking problem and our basement still floods from the side that they “fixed” and they tried telling us it’s not fault that it’s still leaking, they tried calling my grandparents saying the check bounced and he still owed them the entire 2nd amount. So my grandparents called their bank and surprised surprise the check was indeed cashed and not by Chris O’brian, but I’m assuming it was the accountant from the company as we didn’t recognize the name but it was Fagan Conner. So my grandfather explained the next time they called demanding money that the check was indeed cashed and that they would show them the bank statement to prove it. They continued to denied that we paid and would then proceed to call us another 4 times over the next few days demanding money. They started showing up at our house demanding money. We told them to leave and to stop bothering us or we were going to call the police. They still showed up 3 more times after that and were told to leave every time. Now fast forward another week to today. They call my grandparents demanding to take down their review because everyone could see it. I took the phone and explained I haven’t even written our review yet because my grandparents are not very tech savvy so I was going to write the review but haven’t even written it yet. They still argued with me that I was the one who wrote the review so I told them to keep an eye out for my name you’ll see my review. So here it is. Oh and the cherry on top of this disaster of a cake? Our next door neighbor told us they saw one of the crew members peeing in our backyard! So yea -100/10 stay away!
Seems that they have a habit of asking for more money after already being paid for doing a subpar, unfinished job. Have a brilliant day.
Started the job more than 3 weeks after taking money to buy materials. Less than half way thru the job asked foe more money, or he walks away. The walked away leaving a mess and all their garbage.
I am extremely happy with the work carried out by Chris. He was very easy to deal with and did a great job. He was extremely professional from the get-go. I would highly recommend the company. He came out on time and completed the work to a very high standard. I would be very happy to recommend him.
I would highly recommend Top Design Masonry And Construction for the works they have carried out at my property, from being prompt and responsive to being clean and tidy We had our chimney repointed and our stapes also repaired and repointed
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2 changes recorded — last scanned Sep 8, 2026.