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Verified record
No state license for this trade. New Hampshire doesn't license or register flooringbusinesses, so there's no state registry to check. That's true of every flooring business in the state, not a mark against this one. Insurance is self-reported.
- 8 reviews in the last 6 monthsNo negatives
- 40 customer photosOf completed work
Highlights
- Flawless review record — every review on file, years back, is five stars
- Fixes prior contractors' mistakes — multiple reviews cite redone failed work
- Handles tight deadlines — reviews cite fast turnarounds under pressure
- Trusted by repeat pros — a general contractor uses them on multiple jobs
Hard Rock Tile & Stone is a central New Hampshire tile and stone company founded by childhood friends Tyler Gil and Jake Denison, who built the business — per their own account — around trust, honesty and communication since forming a bond back in grade school. The work centers on kitchen and bathroom tile, custom showers, tile flooring, and stone hearths and fireplaces, for both homeowners and commercial clients, and the company is fully insured. What stands out across more than 40 reviews spanning 2023 through the present is the total absence of a mixed account — every single review on file is five stars, and the eight most recent, from the past six months, keep the same pattern. Reviewers repeatedly single out the same things: meticulous attention to detail, daily cleanup that keeps a working bathroom usable mid-project, and clear communication throughout. A general contractor who has hired them for multiple jobs described the owners as unusually attentive to both him and his customers, and other reviewers describe using them across several years and multiple properties. Several reviews describe the company taking on jobs other contractors had botched or left unfinished — fixing a shower that had failed waterproofing, redoing tile after an earlier contractor's shoddy work, and completing a full tear-out re-tile after a previous shower repair failed. Reviewers also describe them working under real time pressure: one homeowner needed a bathroom finished on a tight deadline and got long hours from the crew to make it happen, and another called in a difficult project on short notice that Tyler completed anyway. Beyond tile, a recurring thread in 2023 reviews describes chimney and fireplace work — chimney sweeping, new liners, repointing masonry, waterproofing, and a custom gas fireplace surround built with beach stone the customer supplied — alongside the core tile and stone jobs. There's nothing in the reviews to flag as a downside — this is an unusually uniform account for a home services business, five stars going back years without a documented complaint. For a tile, shower, or stone project — especially a tricky one, a fix-it job after another contractor, or something on a tight timeline — the reviews describe a team well practiced at exactly that.
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