Verified record
Top Shelf Plumbing and Heating is a Lowell shop the company says has been in business about three years, working under one name people keep coming back to in reviews: Josh. In a May 2026 review, a customer nine months pregnant and three days from her due date described calling on Mother's Day after another plumbing company spent five minutes on her water tank and pushed a $6,500 replacement — Joshua came out, properly diagnosed the actual problem, and fixed only what needed fixing. That kind of story repeats across the reviews on file, all from 2026 and all five stars. A September review described a major water tank leak on a Friday that the team turned around, new tank installed, within a few hours; another described Josh returning the next day to quote and then install a new outdoor spigot. A repeat customer, signing as Ed Davis, said Josh handled the plumbing on a full gut renovation and then came back for a smaller follow-up job at another property. The company says it's licensed and insured and serves Lowell, Marlborough, Haverhill and a wide cluster of surrounding towns; its website lists a Massachusetts license number, though that hasn't been checked against the state registry. Google shows a 5★ average from 9 ratings, and there's no negative account on file yet. For anything from a leaking spigot to a full renovation, this is a shop with a recent, consistent record naming the same person doing the work — worth confirming that license number directly before a bigger job.
Josh did an excellent job changing the fixtures in my bathtroom. He was extremely neat and clean. I would hire him again.
Had a major water tank leak on a Friday, and Josh and the Top Shelf team came out immediately and saved the day! They were able to get everything taken care of and had the new tank installed within just a few hours. The entire team was fast, professional, knowledgeable, and did high-quality work from start to finish. They made a stressful situation as easy as possible and got us back up and running quickly. Highly recommend Josh and the Top Shelf team!
Amazing service! We discovered an issue with our outdoor spigot and reached out to Josh. He came out the very next day, took the time to explain everything, and gave us a very reasonable quote. Even better, he was able to come back the following day and install the new spigot for us! The whole process was quick, professional, and completely hassle-free. We were so happy to have everything fixed before the weekend. Josh was incredibly responsive, reliable, and easy to work with. We would 100% recommend him to anyone looking for a great plumber!
Prompt service and great recommendations for how to fix plumbing
Excellent service from start to finish! The plumber was professional, punctual, and quickly diagnosed and fixed the issue. The work was done efficiently, everything was left clean, and the pricing was fair. I highly recommend this company to anyone looking for reliable and honest plumbing services. Outside of their work, great sense of humor and engaging personality.
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Service area
1 change recorded — last scanned Sep 19, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Top Shelf Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Languages
Languages
Fast emergency response5.0
Prompt emergency repairs4.7
Fast on no-heat calls4.7
Steam heat and older boiler systems4.2
One-year warrantyNot yet rated
Broad project mix3.5
100 years in business2.9
