Town Sanitation Inc.

Forty-one reviews on file, not one of them critical, and the same scene keeps repeating: a truck arrives when it said it would, someone pumps the tank, and then spends a few minutes teaching the homeowner how the thing actually works. Town Sanitation runs out of 400R Taunton Ave in Seekonk and has been pumping tanks in the same handful of Bristol County towns for decades — the company says over 30 years on its own site, while its BBB profile puts the start date at 1986. It lists its coverage as Seekonk, Rehoboth, Swansea, Dighton, Attleboro, Taunton and East Providence. The site also states the company is a certified Women's Business Enterprise and certified with the state's Office of Supplier Diversity; both are the company's own claims. What holds the whole thing together is tenure on both sides. Customers write in six-, ten- and twenty-year increments: one started with them after buying a first house in Attleboro in 2015 and kept calling after moving to Rehoboth in 2018, crediting the reminder postcards that say when a pump-out is due. Drivers get named — Riley, Colby, John. In May 2026 a homeowner wrote that the crew cleaned the filter, said plainly the tank didn't need pumping yet, and worked out a maintenance schedule instead. A small thing, and the sort of small thing people remember. Prices show up in the reviews rather than the marketing. In April 2026 a homeowner reported $340 to pump a 1,500-gallon tank and called it fair. Speed comes up too: in a 2022 review, a homeowner who hit a septic problem over a weekend described calling Monday and having the tank pumped and the pipes snaked without a wait, and in November 2025 another described a driver digging out a buried access cover and raising it to ground level. Its BBB page is an A+ with no complaints or government actions published; Porch shows 4.9 from 13 aggregated ratings against 5.0 from 57 on Google. Two things to pin down first. This is a septic company, not a general plumbing shop — BBB lists it under septic tank cleaning, and nearly every account is a pump-out, a filter clean, or an inspection, so ask before assuming they'll take work inside the house. And if the Women's Business Enterprise or Supplier Diversity certification matters to your project — a public bid, say — ask them for the certificate itself, since that status comes from their own website. For routine septic maintenance around Seekonk, Rehoboth and Attleboro, this is the low-drama call: book it, expect a driver who will explain what he found, and get yourself on the postcard list.