Trane Supply
National chain · 100 Messina Dr Ste S, Braintree, MA 02184, USA
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4 photosReach out
Call (781) 794-9922Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
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Highlights
- Helpful counter service — one review credits fast, useful help
- Parts supplier only — self-described distributor, not an installer
- Ratings disagree — Google's 4.3(10) vs Birdeye's 4.1(12)
Trane Supply's Braintree location isn't a company you'd call to fix a furnace — it's the parts counter HVAC contractors go to when they need one. Part of a national network of 200+ Trane-branded stores across the U.S. and Canada, the company says it's been in the business for over 100 years, stocking coils, compressors, motors, thermostats, and other service parts rather than sending crews out to homes. What little review activity there is reads like it's about the shopping experience, not a finished job: helpful counter service is one thread, an unprofessional interaction is another, and even the star averages don't agree with each other — Google shows 4.3 stars from 10 ratings, Birdeye logs 4.1 from a dozen. With so few written accounts behind those numbers, there isn't enough here to say more than that opinions of the front counter run mixed. If you're a homeowner rather than a contractor, this isn't the stop for a service call — it's a supply house serving the trade. Worth confirming before making the trip: whether they sell direct to consumers or only to trade accounts, since that's the kind of detail a parts distributor's page doesn't spell out.
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Most recent comments
- 5.0Dec 11, 2025
Spoke to the counter help Rich and he was very helpful saved me time.
— Alexander LisekView on Google Reviews ↗ - 1.0Sep 27, 2024
Counter help is rude staff very unprofessional and should be replaced
— Jay MacView on Google Reviews ↗
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Update history
Added 2 new comments, added 4 new photos, established rating 3.6
- behind the score: Parts supplier only — self-described distributor, not an installer