TriState Chimney & Masonry

Two Charlton chimney sweeps rebuilt a furnace chimney across two days of 100-degree heat in June 2025, and the homeowners got worried enough to carry cold water out to them. That review says as much about TriState Chimney & Masonry as the 58 Google ratings do: Mike, the owner, and his crew turn up, and they finish. Most of the written history is the annual sweep. Customers writing through 2025 and early 2026 describe drop cloths going down, the wood stove area left spotless, a walk-through of what was found, and next year's appointment booked on the spot. Several say they have used the company for years — one 2025 reviewer counted five — and a January 2026 customer said the crew called ahead, arrived on time and left a written description of what had been done. The bigger jobs follow the sweeps. A customer writing in May 2025 said a leaky chimney was rebuilt into what they call the centerpiece of the house; another that month had the top repaired and lead flashing redone before a new roof went on. Reviewers from 2025 describe fireplace panels replaced, a fireplace insert fitted, a wood stove and chimney built for a backyard sauna, and pellet stoves installed and brought up to code. The company's own site adds masonry and hardscape work — repointing, rebuilds, outdoor brick and stone — alongside Regency stove sales. Two things are worth settling before you call them out. A customer writing in June 2025 was charged $350 for an estimate they considered high and rated the company one star. And reachability has been a complaint in the past: reviewers in November 2021 and January 2022 said calls, voicemails and emails went unanswered for weeks, though a customer writing in September 2025 said office communication was good and scheduling was easy despite the busy season. For a Worcester-area homeowner who wants the same crew doing the yearly sweep and, eventually, the rebuild or the stove install, this is a strong fit. Ask what a site visit or estimate costs and whether it comes off the job price, and get the work order in writing before the crew mobilizes.