Higgins Energy Alternatives

A propane stove in a half finished basement that would not light: one recent customer said Derek from Higgins came out, fixed it, showed features the customer did not know about and took time to answer questions. Higgins Energy Alternatives works on stoves and fireplaces out of Barre. Its website lists wood stoves, pellet stoves and gas stoves alongside WoodMaster furnaces and mini splits, names towns such as Worcester, Hardwick, Rutland, Gardner, Holden and Athol in its service area, and the company says it has been in business for 50 years. On Google it holds 4.9 stars from 1,228 ratings, and its BBB page shows an A+. One recent customer described a Harman pellet stove install in which the techs prepped the chimney flue, removed the stainless steel chimney cap and ran the liner from the chimney top to the basement; Todd then explained the different elements of operation after a test fire. One recent customer has had Higgins out multiple times to fix a pellet stove, install a chimney liner for it and do the yearly cleaning of a pellet stove, a wood stove and their chimneys, and wrote that you might find someone who charges a little less. One recent customer said RJ performed the seasonal service on a pellet stove and cleaned up the area when he finished. Another visit drew a newly installed gas stove briefing that one recent customer called complete and clear. A 2026 customer said a technician quickly diagnosed the issue on an almost 10 year old Harmon pellet stove and that Nick later installed a new burn pot. A 2026 customer said Chris was responsive and flexible as the point of contact on two fireplace projects, a standard wood burning insert and a custom glass door job, with Derek as the main install guy. A 2025 customer said Marco replaced one of the soapstones and a cast iron grate on a Hearthstone woodstove, swept the chimney and cleaned out the stove. A 2023 reviewer said RJ cleaned a pellet stove and troubleshot an igniter issue during the annual cleaning. A 2026 customer who tried to buy pellets from Higgins said there was zero response from any associate.