Trusted Handyman*****
Local business · 135 Washington St, Brighton, MA 02135, USA
Their work
38 photosVerified record
- Not rated by the BBB
- 8 reviews in the last 6 months
- 12 customer photosOf completed work
Highlights
- Same-day availability — reviewers repeatedly booked and served the same day
- TV mounting — recent reviews cite secure, tidy installs
- Punctual on small jobs — shows up on time and comes prepared
- Recent no-show — a June Google review reports skipping an agreed job
- Rushed move-out repair — May review cites late arrival, incomplete work, police threat
- Badges not a license — Thumbtack Top Pro and background check are platform marks only
Trusted Handyman is essentially one man — Murat "Mike" Imashev — working the small, same-day jobs around Brighton that don't need a full contractor: mounting a TV, assembling shelves in a nursery, pulling down holiday lights, patching a wall before a move-out. On Thumbtack, where he's carried Top Pro status two years running, that formula shows a 4.9 across 183 ratings and, by the platform's count, 270 jobs over seven years. The recent Thumbtack reviews hit the same notes: he shows up on time, often the same day, comes prepared, and keeps it simple. One customer had four nursery shelves up start-to-finish in a single visit; another called the holiday-light removal careful, with the estimate agreed before the ladder came out. Responsiveness and punctuality are what people keep mentioning. Google tells a rougher story, and it's worth weighing. His rating there is 4.1 from only nine ratings, and two recent complaints are specific. One client in May said he arrived about 40 minutes late for move-out repairs, filled only a few nail holes in under ten minutes, then argued over a $150 charge and threatened to call the police. A June reviewer reported an outright no-show on an agreed job. Those are current, detailed gripes a careful homeowner shouldn't wave off, even against a deep positive Thumbtack base. One thing to keep straight on credentials: the "Top Pro" badge and the December 2025 background check are Thumbtack's own platform marks, not a state license — useful to know, not a substitute for confirming licensing and insurance for anything past minor work. He's also listed as a Brighton Chamber of Commerce member. For quick, discrete tasks — a TV on the wall, flat-pack furniture, a light fixture, small repairs — the history leans clearly positive and the same-day availability is the real draw. For anything larger or on a firm deadline, nail down the scope, the price, and the arrival time in writing first, given those recent no-show and rushed-job complaints.
Read the comments
Most recent comments
- 1.0Jun 26, 2026
No show then gaslit my client after an agreed upon job…. (I’m in pacific time zone)
— Preferred InstallerView on Google Reviews ↗ - 5.0May 20, 2026
Super helpful and fixed the mistakes of someone else. Very kind and was on time. Made sure everything was level and working before he left.
— Wynter D.View on Thumbtack ↗ - 1.0May 19, 2026
I hired this so-called handyman for move-out repairs. He agreed to patch the wall holes and help restore the apartment for its return to the landlord. He arrived nearly 40 minutes late and tried to finish the job in less than 10 minutes so he could go to next appointment. He only filled a few small nail holes and did not complete the other areas we had discussed. When I pointed out the remaining spots, he became impatient. He originally tried to charge $150 for the rushed work. After we disagreed about the price, he even threatened to call the police. He also told me the work would be enough for the landlord to return my deposit, but the result was not professional. Finally, I paid $50 for very minimal work and a stressful experience. If I could, I would give him a zero star.
— metok shenView on Google Reviews ↗ - 5.0May 17, 2026
He was prompt, professional, and kind. He came same day and mounted my TV. Would highly recommend to anyone looking for this service.
— Cory C.View on Thumbtack ↗ - 5.0May 9, 2026
Murat did an excellent job mounting my TV. He was very responsive, professional, and easy to communicate with throughout the entire process. He showed up on time, worked efficiently, and made sure everything was mounted securely and looked great. Highly recommend.
— Peter K.View on Thumbtack ↗
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Update history
Added 12 new comments, added 38 new photos, established rating 3.7
- behind the score: Recent no-show — a June Google review reports skipping an agreed job