UBH Heating & Cooling

I Wish I could give more stars!! They came to our home to install a unit in our garage, and my husband hasn’t been this excited about an upgrade in a long time. The heat and A/C both work perfectly, and now he can comfortably work in the garage year-round. They also came out to the salon I work at to repair an A/C unit, and I truly can’t say enough about Luis. He not only fixed the issue quickly, but took the time to explain exactly what happened to all of us. He answered every question and even showed us what to do if it happens again. He was incredibly patient (we had a lot of questions 😅), professional, and knowledgeable. I highly recommend this company—top-tier service from start to finish.

If I could I would give 10 stars. These guys are amazing. Friendly, professional and respectful of your property. They went over and above with my HVAC installation. Thank guys so much I am truly grateful for your service.

CONSUMERS BEWARE Extremely Disappointed – Faulty AC Installation, Water Damage, and No Accountability We hired UBH Heating and Cooling expecting a straightforward AC installation. Instead, we endured over three months of ongoing issues, property damage, and a complete lack of accountability from their team. The problems began when they installed the wrong system. After noticing that our home wasn’t cooling properly, they discovered the error and replaced the unit. However, the replacement was not properly tested, which led to more issues: the system was extremely loud, the fan ran continuously for days, and wires were left improperly connected. Most seriously, due to poor installation and a failed safety sensor, the system began to leak water. This leak caused extensive damage to ceilings on both floors of our home, with visible water stains in several rooms. Their only attempt to address the issue was to apply a bleach-and-water solution—a superficial and ineffective treatment. We were told full repairs and repainting would be scheduled, but those promises were never fulfilled. Eventually, the company stopped responding altogether—no follow-ups, no repairs, no accountability. Communication throughout the process was unacceptable. We had to repeatedly follow up, often reaching out to multiple people just to get basic updates or schedule service. Technicians were frequently late and had to return for repairs multiple times, causing us to miss several days of work. During one visit, they left the attic door open despite being asked to close it and left standing water on our shelving—further demonstrating a clear lack of care and respect for our home.This experience has resulted in financial loss, emotional stress, and countless wasted hours. What should have been a routine installation turned into a prolonged and costly ordeal—with no resolution and no responsibility taken. Based on our experience, we strongly do not recommend UBH Heating and Cooling. Their conduct has been unprofessional, careless, and completely unresponsive when problems arise. Read more

HOMEOWNERS BEWARE OF THIS COMPANY We hired UBH Heating and Cooling expecting a straightforward AC installation. Instead, we endured over three months of ongoing issues, property damage, and a complete lack of accountability from their team. The problems began when they installed the wrong system. After noticing that our home wasn’t cooling properly, they discovered the error and replaced the unit. However, the replacement was not properly tested, which led to more issues: the system was extremely loud, the fan ran continuously for days, and wires were left improperly connected. Most seriously, due to poor installation and a failed safety sensor, the system began to leak water. This leak caused extensive damage to ceilings on both floors of our home, with visible water stains in several rooms. Their only attempt to address the issue was to apply a bleach-and-water solution—a superficial and ineffective treatment. We were told full repairs and repainting would be scheduled, but those promises were never fulfilled. Eventually, the company stopped responding altogether—no follow-ups, no repairs, no accountability. Communication throughout the process was unacceptable. We had to repeatedly follow up, often reaching out to multiple people just to get basic updates or schedule service. Technicians were frequently late and had to return for repairs multiple times, causing us to miss several days of work. During one visit, they left the attic door open despite being asked to close it and left standing water on our shelving—further demonstrating a clear lack of care and respect for our home.This experience has resulted in financial loss, emotional stress, and countless wasted hours. What should have been a routine installation turned into a prolonged and costly ordeal—with no resolution and no responsibility taken. Based on our experience, we strongly do not recommend UBH Heating and Cooling. Their conduct has been unprofessional, careless, and completely unresponsive when problems arise.

My very old central air system died the beginning of the summer...I called another company and they couldn't come out to give me a estimate for over 2 weeks..called UBH on a Saturday and didn't get anyone on the phone...They called me back on Monday even though I didn't even leave a message..They were out the next day and gave me and incredible price on a new AC system and was able to get a new furnace as well...less than 2 weeks later it was in and running...Since my mother is on oxygen and was really feeling the heat they scheduled us as soon as they could..I would highly recommen they for any home project and would have no problem using them again.