Ultimate Chimney Sweep

Nobody expects to be told the job cannot be done. In April 2026 a homeowner hired Ultimate Chimney Sweep to line his chimney; the crew went up on the roof, took off the cap, dropped a camera down the flue and found the second-floor fireplace pushing into the main one, so they told him a liner could not go in — something a previous company had not mentioned. The photographs, and that kind of answer, are what customers write about most. This is a family business, run by the Mulrys, that says it has covered eastern Massachusetts, Rhode Island and southern New Hampshire since 1993. It sweeps and inspects chimneys and fits liners, caps, dampers and chase covers, with crown repair, masonry, animal removal and dryer-vent cleaning alongside. Its Massachusetts home improvement contractor registration is active on the state registry, and it has been BBB accredited since 2003 with an A+ grade. A routine visit reads the same across dozens of reviews: a call the day before and again the morning of, floor coverings run from the door to the stove, photos taken through the flue and shown on the spot, then emailed with a written report and any estimate. A June 2026 customer said the technician knew the scope, worked quickly and did not try to add unnecessary work. In March 2026 another was told his chimney was cleaner than expected and offered the inspection on its own. The bigger diagnoses land too. In January 2026 a customer who booked a fireplace sweep had Adam find broken liner tiles in the oil furnace flue, documented in photos, with a custom cap fabricated afterwards. In February 2026 a 200-year-old house with four chimneys and a carriage house was worked through in one engagement. On Reddit, a commenter in August 2024 said they hired the company on a recommendation, and another in June 2023 wrote that it had installed a Harman pellet stove for them in March 2022. Three recent reviews pull the other way. A December 2025 reviewer described work done in 2019 that she says damaged her chimney liner, bent roof vents so that water leaked in, removed fire bricks from her wood insert and left the vent wall non-functional. A January 2026 customer flagged a ladder set against the side of the house with no spotter at the bottom despite two company vehicles on site. A June 2026 customer could not get the online scheduler to work and could not leave a voicemail because the mailbox was not set up. Google averages 4.9 across 1,640 ratings; Porch shows 4.4 across 167. A court-docket tracker also lists a civil case in the Rhode Island District Court — Vermont Mutual Insurance Company and others against Ultimate Chimney Sweep, Inc., docket 1:22-cv-00210. The listing carries the parties and the number. For an annual sweep, an inspection with photographs you get to keep, or a liner or cap anywhere from the South Shore to Rhode Island, this is a large, long-established outfit whose technicians get named in reviews. Call rather than book online if the scheduler stalls, and ask for the report and estimate by email before any repair is agreed.