Urban Heating and Cooling

In 2023 a reviewer wrote that the technician, Dylan Johnson, was very professional and easy to talk to. In 2021 a reviewer who contacted Ross for a quote on Central AC replacement wrote that his crew went over each piece of equipment with them. In 2021 a reviewer wrote that they hired the company for a new install of a full ducted Heat pump system, and that it was very prompt in coming out to correct an issue on the manufacturer's side one year later. In 2021 a reviewer wrote that Ross, the owner, was able to replace the ac just prior to a heat wave. In 2021 a reviewer wrote that Ross installed a natural gas furnace and coordinated for the removal of the oil tank. In 2021 a reviewer wrote that they were in contact with the company on Tuesday afternoon about a non functioning heater and that it was replaced Wednesday Morning. In 2020 a reviewer wrote that Ross installed a natural gas forced hot air furnace and central air conditioning, including ductwork throughout the house. That reviewer wrote that heating costs were over $7K for the winter before the work and less than $2K for the year after. In 2020 a reviewer wrote that they were happy with the water heater replacement. In 2020 a reviewer wrote that Ross and Kevin made 4 separate visits to install parts supplied by the manufacturer for a wall hung Combi unit. In 2021 a reviewer wrote that they had to call 3 times and email and message like 5 times to get the bill, and got it after 2 weeks of extensive follow up. In 2019 a licensed general contractor wrote that they hired the company to do a furnace and duct replacement job in Quincy, MA. That reviewer wrote that Ross took all the funds on the job and refused to finish the remainder of the job.