Vanguard Plumbing Solutions LLC

Vanguard Plumbing Solutions LLC is a plumbing company at 491 Bantam Rd in Litchfield, CT. Its website names a service area that includes Litchfield, Goshen, Morris, Torrington, Canton, Avon, Simsbury and Bristol, and lists services such as water heater installation and repair, sump pump installation and repair, gas line installation and sewer line repair. The state registry shows CT plumber license PLM.0290387-P1 as active. The registry names TIMOTHY D NEVERS as its holder. Google shows 4.9★ from 211 ratings. HomeAdvisor and Angi each show 5.0★ from 13 ratings, and Thumbtack shows 5.0★ from 11. The Better Business Bureau lists the company as accredited with an A+ grade. Reviews name Justin from April to September 2026 and Tim from January 2023 to August 2026. Customers write that Justin diagnosed a bathroom sink problem another plumber had missed and provided a printable diagnostic and estimate, crawled into a very tight crawl space in an old basement, cleared a solidly blocked run of corroded galvanized drainpipe, and reset a toilet after new bathroom flooring went in. Tim is credited with installing a new hot water tank and washer dryer hookup, replacing a burst hot water tank after coming over within the hour, fixing a failed sump pump setup the same day, installing a sump pump from a proposal built on photos of the basement, upgrading a house to pex with a tankless water heater and propane lines, and renovating a former bathroom into a laundry room. Other customers describe a new hot water heater installed the same afternoon a leak started, advice on acidic water with a pressure tank fixed on the same visit, and the plumbing for a new basement bathroom. A broken pipe that needed emergency service drew an immediate response from Tim. Three 1-star reviews describe problems. One customer reported water in the basement, was told there was no problem while only the bathroom drain was cleared, and two weeks later had sewage back up from the main sewer line; that reviewer says a refund request by email went unanswered. Another was quoted over $750 to replace a water filter housing cap, could not get a cost breakdown from the technician or the main phone line, and says the company then would not service the issue; another plumber fixed it for $375. A third says a slow toilet drain came back the next day with no toilets draining properly, and the plumber was busy until next week. A 3-star review called $500 for less than an hour's work overpriced.