Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Vaughan Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Vaughan Plumbing & Heating is a Hyde Park-based plumbing and heating company serving Greater Boston, founded by Greg Vaughan, who the company says has been in the trade since he was sixteen. Its Massachusetts plumber license is registry-verified active under Greg Vaughan's name, and its Better Business Bureau profile carries an A+ grade with accreditation dating back to 2008 (the BBB profile lists a 2002 business start date and 24 years in business, though the company's own site puts its founding in 2008 — the two accounts of its age don't quite line up). The written record here runs mostly through 2016 and 2018: reviewers on HomeAdvisor writing in that window consistently described technicians who showed up on time, diagnosed problems quickly, and, in a 2017 review, offered a homeowner a cheaper and faster fix than expected for a shower-drain leak. An undated Better Business Bureau review said the customer had used the company for 11 years of consistently fast service. More recent activity is thinner and more mixed. A Nextdoor post from June 2026 describes a roughly $1,000 gas water heater installation with a prompt callback and solid work, and a Reddit comment from August 2026 says the company has done consistently good work across several properties for over a decade. But another Reddit comment, from June 2026 in the same thread, said the company was okay on some things and not so great on others, with communication that was very frustrating. And in a 2025 Thumbtack review, a customer questioned being charged $914 for roughly an hour of work with no itemized labor and no visible new parts installed, even though the underlying leak got fixed. Several older reviews, going back to 2016, made a similar point more mildly — that the work was good but felt pricey. Vaughan is a reasonable call for standard residential plumbing and heating work — water heaters, drain cleaning, leak repairs, gas lines — from a licensed, BBB-accredited shop with a long history in the trade. Before booking, it's worth asking for an itemized estimate up front, since more than one customer, recent and older, has come away feeling the final bill wasn't fully explained.
“I've been looking for exactly this kind of response to *several* asks about plumbers. Just spoke with Vaughan and they quoted me $44 for the onsite dx dispatch with that being rolled into any discovered repairs. Can update after their visit on Friday. Thank you!!”
“Vaughan Plumbing has done consistently good work for us across several properties over more than a decade.”
“Vaughan Plumbing. Came highly recommended. Did okay on some stuff and not so great on other stuff. Communication was very frustrating.”
“I've had good luck with Vaughan Plumbing http://www.vaughanplumbing.com/”
“Try Vaughan Plumbing. I have used them for years. I just put in a six year gas water heater for around 1000. They call right back and do great work.”
The problem was fixed,however it seems to me that I was overcharged for a Job that took about a hour,I don’t understand how a plumber charges but I assume labor costs are part of the job, I didn’t get charged for labor I didn’t see any new parts installed the person on the phone said 914 dollars is what they charge for a thermostatic stem , hot and cold seals and a diverter rebuild does this particular job only takes a hour to fix? Someone who knows about plumbing can you respond
They were early. I was shocked that they were waiting for me? Their work was quick and professional with a touch of humor. I would recommend them. Thank you Greg and Chris
Thank you so much for delivering such a fast service and Chris did good job finding the issue with our bathroom pipe and fixed it within an hr.
They may seem young, but they arrived on time and were very courteous
I would hire again. Excellent work
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1 change recorded — last scanned Aug 5, 2026.
Transparent diagnostics5.0
Honest, no-upsell service5.0
Rapid response5.0
Repeat, years-long customers5.0
Honest pricing5.0
