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Viper Drain Cleaning LLC is a Londonderry drain-cleaning business; on HomeAdvisor, Chris describes himself as its owner and operator. In a 2022 review, a customer said their main drain backed up and flooded the lower level the night before a wedding at the house, and Chris made 2 trips that Saturday to finish the job. In a 2022 review, a customer said Chris used a hydro jet to clear the debris from a clogged french drain outside. In a 2022 review, a customer said Chris recommended a video inspection that found a break in a pipe right outside the home, and the pipe was excavated and repaired within the same week. In a 2023 review, a customer said Chris cabled their main drain and could not go further, then found the water in his jet trailer's tank was frozen; they paid the $175 minimum and he did not return that night as planned, and texts they sent the following Monday went unanswered. In a 2023 review, a customer said they were charged $845.00 for less than an hour, the problem was not fixed, and the toilet was not put back. In a 2022 review, a customer said their drain was still clogged after Chris said he would be back and then never showed. In a 2022 review, a customer said they were charged three times the actual cost of supplies and did not receive a refund for a returned faucet.
I got Chris’s number from a friend. I was looking to find someone who could install a new main drain pipe. I was told that Chris cleans drains and could perhaps recommend someone who could install. When I got Chris on the phone, I explained the problem….I already had two companies out to clean and open the drain, but they both failed to do so. Well, Chris assured me that he could do it, when others could not, saying he was so good at what he did, that he would not fail. I called him out on his bragging, and asked him how much he would charge me if he were to come out but not be able to open the pipe. He said that wouldn’t happen, so I asked him again and he said he’d charge me only for a minimum service call, 175.00. So, he told me that he could come out on the next day, a Thursday, but he had someone before me. So I waited all morning and then, texted him to see about his ETA, He said we might have to reschedule for tomorrow. So at 4:45 he texted me that he’d have to come the next day(Friday.) He said he’d be there by around noon. Noon came and I texted him to see where we were at, and he texted me back “I’m going to bring my jet trailer with me but I’m getting there just kibe patient with me bc I had something come up I have to take care of first but I will be there.” He finally showed at around 3:00, and brought his snake in the basement where the cleanup is located. He cabled the pipe, got to the same spot that the last company got to, and said he couldn’t go any further. Then he said he’d set up his “jet trailer.” Well, after he got halfway setup, he realized that he couldn’t use the trailer because the water in his tank was frozen. He said it would take about three hours to thaw, and he’d come back at 8:00. I paid him the 175.00 and he left. Well, I didn’t hear from him at all after that, no show, no text, nothing. So I texted him on Saturday morning(with the snow falling) and asked him if he could come over on Monday and, “jet my drain.” About an hour later, he texted me “if you’d like me to come Monday I’m happy to do so. I have two jobs Monday morning already in Mass but they are in Lowell so not too far.” We exchanged a few more texts and he again said he’d “put me in.” That was the last thing I have heard from him. I texted him twice on Monday to find out if/when he was coming, but no answer.
Very professional. fastest service ever
Wouldn’t deal with him again, very messy, wrong diagnosis & way over charged $845.00 for less than an hour & didn’t fix the problem, didn’t put the toilet back either.
Things went very well and Viper Drain Cleaning performed a very thorough aa d professional job.
Awesome company! Would highly recommend for any drain issues. Great customer service and won't break the bank!
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1 change recorded — last scanned Oct 18, 2026.
Typical New Hampshire range for this kind of work, from regional averages — not a quote from Viper Drain Cleaning LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$240 – $580
Typical plumbing job around $410
Water treatment installs5.0
Water treatment system for radon in the water4.3
Prompt response4.2
Upflush toilet replacement3.9
Prompt repair visits5.0
Cast iron repiping3.7
