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Washer Wizzards ABC Appliance Repair is an appliance repair company whose website lists Dudley, Springfield and Worcester as its service area. The same site's About copy says it serves West Virginia, Ohio and Kentucky, and the company describes itself as 36 years in business. A 2021 customer said James came out twice to fix a refrigerator, replacing a part on the first visit to get the compressor working. That 2021 customer said he took the freezer fans apart and cleaned them on the second visit and did not charge for it. A 2022 customer said the company charged 513 dollars for a washing machine that still would not spin after he left. That 2022 customer said another company later traced the fault to a capacitor in the control board. A 2023 customer called the company very unprofessional and very argumentative.
Very unprofessional! Very argumentative! I am very disappointed. It’s hard to get good help these days. It’s not my fault you hate your job sir. I took my business elsewhere. Sorry to bother you.
I had this company come in to look at my oven and my washing machine. He looked at the oven and took pictures and sent them to his boss. He told me there was nothing that could be done about the oven. Then he looked at the clothes washer and again called his boss and told me that the suspension was broken and it needed bushings. He installed bushings (I suppose) but did not test it for function. Charged us 513 dollars. The bill included $90 each for two housecalls and $314 for the bushings installed. None of this worked. The washing machine still would not spin after he left. Subsequently had another company in who troubleshot the machine and determined that it was a capacitor in the control board that was causing the machine to only rotate one way. That person told me that she suspension was not corrected and the parts that went in would’ve cost (installed) less than half of what was charged. It is my conviction that the technician was incompetent.
James is awesome!! He twice came out to my house to fix my refrigerator. First time he came out he had to replace a part in order to get the compressor to function and got the fan for the freezer unstuck. The next day he came back because the fan stopped working in the freezer again. He came over immediately, spent an hour and half taking the fans apart, cleaning them and got them to function without needing to pay for a replacement part. He did not charge me for the service the second time!!!! Would definitely recommend him to anyone and go to him again in the future!
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2 changes recorded — last scanned Sep 30, 2026.
Midnight and weekend help5.0
Rapid response5.0
Bathroom renovations4.8