Western Pest Services - Pest Control, Norwalk, CT

Four days of trying many different sprays had failed when a recent customer called Western Pest Services; a technician came the next morning, and 48 hours later that customer wrote "No Bees!!!" while calling the price on the higher side. The company says it has been in business 98 years and offers 24/7 emergency service, and its site names Greenwich, New Canaan, Norwalk, Stamford and Westport among the places it serves, along with Long Island. On Google it holds 4.9 stars from 262 ratings. A recent customer said the technician Ken listened to a description of an ant problem and explained the treatment he recommended. James Sullivan treated the exterior of one recent customer's house and placed glue traps in the attic, basement and garage. A recent customer said the technician kept the traps out of reach of visiting grandchildren. A 2023 customer said wasps were getting inside the house, a Saturday call brought a technician on Sunday morning who sprayed a nest between a gutter and the house and left a trap inside, and by Monday there were no more wasps indoors. A 2024 contract customer said two technicians came to spray a very large wasp nest at the highest part of the roof ahead of an outdoor gathering 48 hours away. A 2026 customer said the exterminator explained what he was using and reviewed his work when he was done, and wrote that the sales team does push a "~$50 monthly protection plan". A 2025 customer said word of a morning visit came only the afternoon before, so nobody was home when the technician arrived. A 2022 customer said the written contract came the day before service at a higher price than discussed, then a call one hour before the time slot said the address was out of their zone.