WET Dryer Vent & Air Duct Cleaning Service Salem, MA
Local business · 53 Mason St, Salem, MA 01970, USA
Their work
2 photosVerified record
- 7 reviews in the last 6 monthsNo negatives
- 2 work photos
Highlights
- Dryer vent inspections — reviewers cite careful, thorough diagnostics before repairs
- Named technicians — Kyle, Dave, and Stephen praised by name in reviews
- Fast improvement — customers report immediate airflow gains after cleaning
- Templated recent reviews — five near-identical posts describe unrelated AC repairs
- Thin review base — only 10 Google reviews support the rating
- Unrelated service claim — one review credits roofing, pest control, and mold work
WET Dryer Vent & Air Duct Cleaning Service works out of 53 Mason St in Salem, cleaning and repairing the vents and ducts that keep a dryer running safely and a house's air moving. Ten Google reviews average 4.9 stars, and the ones that read like real customers describing real jobs single out the same thing: technicians who inspect before they clean. Kyle, reviewed on July 2, gets credit for a full dryer vent inspection ahead of the actual repair, plus maintenance tips that left the dryer running without overheating. A four-star review from March recounts air duct cleaning and mold removal handled carefully and respectfully. Older reviews name Dave and Stephen for catching a clogged vent and a loose pipe connection before they became bigger problems — the kind of specific, walked-through-it service this shop seems built on. Not every recent review fits that pattern, though. Five five-star reviews landed within three days of each other in late June and early July, all describing whole-house air-conditioning repairs in near-identical language, down to comparing the company by name to Stanley Steemer and Coit. None of that lines up with the dryer-vent-and-duct-cleaning work every other review describes, so it's worth asking directly what was actually done if you're comparing quotes. A separate review crediting the company with chimney repair, roofing, pest control, and mold remediation in one visit goes even further afield and isn't backed up anywhere else. For an actual dryer vent or duct job — an inspection, a cleanout, a vent repair — the reviews that read like genuine customers make a decent case. Get specifics on the scope of work in writing before booking, given how much noise sits around the newest entries on their page.
Read the comments
Most recent comments
- 5.0Jul 2, 2026
Excellent service from this company from beginning to end. Kyle was extremely professional and took the time to perform a careful dryer vent inspection before starting any work. They completed the necessary dryer vent repair, provided helpful dryer vent maintenance tips, and finished with a complete dryer duct cleaning. The improvement was immediate, and my dryer now runs efficiently without overheating. I appreciated the honesty, attention to detail, and friendly customer service. I will definitely call this company again for future maintenance.
— Xavier Izang sundayView on Google Reviews ↗ - 5.0Jul 2, 2026
Outstanding air conditioning service and customer support. The heating and air conditioning technicians were knowledgeable and friendly. They performed a successful ductless air conditioner repair and carefully explained every step of the process. The dryer vent cleaning cost was fair, and the Dryer Vent Inspection was comprehensive. Their dryer duct cleaning, air duct cleaning, and air vent cleaning services left my home feeling cleaner and healthier. Air conditioner maintenance and air conditioner fan replacement were handled efficiently. I would confidently recommend them over many Steemer duct cleaning and coit duct cleaning companies.
— Karen MartinView on Google Reviews ↗ - 5.0Jul 1, 2026
The quality of this air conditioning service exceeded my expectations. Their heating and air conditioning technicians quickly identified the problem and completed a successful ductless air conditioner repair. They were transparent about the dryer vent cleaning cost and conducted a detailed Dryer Vent Inspection. Dryer duct cleaning, air duct cleaning, and air vent cleaning improved the comfort of my home. Air conditioner maintenance and air conditioner fan replacement were completed professionally. Their attention to detail was even better than experiences I have had with Steemer duct cleaning and coit duct cleaning.
— Joseph AndersonView on Google Reviews ↗ - 5.0Jul 1, 2026
The air conditioning service I received was outstanding. The heating and air conditioning technicians were knowledgeable and courteous. My ductless air conditioner repair was completed promptly, and the dryer vent cleaning cost was very reasonable. The Dryer Vent Inspection was detailed and educational. Their dryer duct cleaning, air duct cleaning, and air vent cleaning services significantly improved indoor air quality. They also performed air conditioner maintenance and air conditioner fan replacement. I was impressed with how their professionalism compared to Steemer duct cleaning and coit duct cleaning companies.
— Elizabeth MartinezView on Google Reviews ↗ - 5.0Jun 30, 2026
This was one of the best service experiences I have had. Their air conditioning service team arrived on time and assessed my heating and air conditioning system carefully. The ductless air conditioner repair restored cooling performance. They reviewed the dryer vent cleaning cost before beginning work and completed a detailed Dryer Vent Inspection. Dryer duct cleaning, air duct cleaning, and air vent cleaning were performed thoroughly. Air conditioner maintenance and air conditioner fan replacement were also completed. I previously used Steemer duct cleaning and coit duct cleaning services, but this company provided better communication and results.
— John WilliamsView on Google Reviews ↗
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Update history
Added 10 new comments, added 2 new photos, established rating 3.9
- behind the score: Templated recent reviews — five near-identical posts describe unrelated AC repairs