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Whitney Brothers says it has been in business 96 years, and lists a service area of Clinton, Lancaster, Sterling, Bolton, Harvard, Holden, Hudson, Leominster and nearby towns. The company tells BBB it offers home heating oil delivery as well as heating and air conditioning services, and its own site describes home plumbing work from construction installations to simple repairs. A 2022 customer who woke up with no oil said a tech was at the door less than 10 minutes after the call with 5 gallons of oil and primed the tank free of charge, to hold them over until a truck was available later that day. A 2023 customer who came home to a cold house after running out of oil called the emergency line, and in less than an hour the gentleman was there and the heat was back on. A 2025 customer of 16 years wrote after a fill-up that, beyond oil and tune-ups, the company had replaced a furnace and a couple of oil tanks for them over the years. A 2024 customer said Barry came out within a week to check an aging furnace and found it needed replacing; that 2024 customer had a new furnace installed less than a week later, and said the 2 men who replaced it left no mess. A 2024 customer said the technician explained everything while diagnosing and fixing their boiler. A 2025 customer, a realtor, said the A/C went out at a listing during a hot spell; Alex sent a technician the same day, the first visit did not resolve it, and another technician diagnosed and fixed the problem within 20 minutes. A 2022 customer had mini splits put in and sewer lines replaced. A 2023 customer said the company worked with their real estate agents to do an insurance oil tank inspection, fill the tank and set the thermostats before they moved in. A 2024 customer said they came out 3 times in 2024 for an issue that persisted, kept billing for the work, and were rude on the phone. A 2023 customer called the drivers rude and unprofessional. A 2022 customer said the A/C kept leaking after a couple of visits, and that after cancelling a heating appointment to call the original installers, the company told them it could not service them. Its BBB page shows an A+ grade and accreditation.
Always very helpful and responsive!
They have been doing all the plumbing, heating and air conditioners in our house for 10 years and doing an awesome job.
Kudos to Whitney Oil!! Once again, prompt, reliable and the best service!! Thank you, thank you, thank you!! Highly recommend!!!
I recently had an urgent situation with a listing — the A/C went out during a hot spell just as we were preparing to put the home on the market. I called Whitney and spoke with Alex, who was incredibly responsive and sent a technician out the same day. Although the issue wasn’t resolved on the first visit, they didn’t give up. The team continued troubleshooting with me, and they sent another technician who diagnosed and fixed the problem within 20 minutes! Their professionalism, responsiveness, and respect for both myself and my clients were outstanding. Whitney has absolutely earned my trust, and they will be my go-to HVAC company for any of my clients moving forward. Cindy Curran Realtor, KW Bolton
We've been Whitney oil customers for 16 years now, at two houses -- got our fillup today and reflected on how happy we've been with them. Aside from oil and tuneups, over the years they've replaced a furnace for us, a couple of oil tanks, and innumerable parts and pieces. At one point I was working on an estate outside their service area and the oil company out there was a baffling maze of bureaucracy; after a couple weeks of that I sent an email to Whitney, and within 24 hours Barry had a tech out fixing the problem. Happy and warm customers, thanks.
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Service area
2 changes recorded — last scanned Sep 22, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Whitney Brothers. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Languages
Languages
Techs diagnose tricky, recurring issues3.8
Diagnoses before replacing5.0
