Efficiency Pro Plumbing, Heating, Cooling & Drain Cleaning

Efficiency Pro is a plumbing, heating, cooling and drain-cleaning outfit whose reviews center almost entirely on one person: Dan (also called Danny by some reviewers), who shows up personally on emergency calls -- burst water heaters, failed sump pumps, no-heat furnaces -- often on nights, weekends, and holidays. Reviewers describe him fixing a leaking water heater on the Saturday before Christmas, coming out twice in one weekend to diagnose and then replace a leaking unit, and showing up during a snowstorm after hours to get a heating system running again. The volume of detailed, positive accounts stretching from 2022 through early 2026 is substantial. Customers repeatedly cite fair, upfront pricing -- one 2022 review says five other plumbers quoted around $2,000 and tearing out tile for a valve replacement, while Dan solved it more simply -- and several describe him fixing an issue other companies said required a full replacement, repairing rather than replacing a water heater, for instance. The work described spans drain clearing, sump pumps, water heater installs and repairs, gas line and furnace work, a full re-pipe and heating-system replacement on a duplex, and a natural gas line, furnace and tankless water heater install that passed city inspection. That strong pattern is not universal. A 2025 review alleged the crew made racist remarks toward the customer that were caught on camera -- a serious complaint distinct from an ordinary quality dispute. A separate 2023 review described being quoted $12,500 for a new pump that turned out to be used, corroded and rusted rather than new; the reviewer said they called another company after catching the discrepancy. A 2025 review described terrible work and a bad attitude, and a brief 2023 review alleged an attempt to overcharge without giving further detail. Given how serious some of those specific allegations are, even set against a large volume of detailed praise, it's worth asking direct questions before hiring for anything beyond a simple repair -- confirm any replacement part is new in writing, and get a firm, itemized quote before work begins.