Window Depot USA of South Boston
National chain · 2 Franklin St Ste 4, Medway, MA 02053, USA
Their work
59 photosReach out
Call (508) 921-0032Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A- BBB rating
- 20 reviews in the last 6 monthsNo negatives
- 28 customer photosOf completed work
Highlights
- Historic-home siding — praised for careful fit on a 1730 farmhouse
- Fast emergency response — replaced a fallen-out window the next day
- Strong recent run — 20 straight five-star Google reviews in six months
- Roofing installs — reviewers single out clean, professional crews
- Accreditation mismatch — site claims BBB accreditation, BBB lists it as not
- Follow-through complaints — a handful of older reviews cite stalled or unfinished jobs
Window Depot USA of South Boston is a Medway-based exterior contractor homeowners call for windows, entry doors, sliding patio doors, siding, and roofing. The company says it's locally owned and operated by Dan Dasilva, and it's an authorized GAF and TAMKO roofing dealer. The last six months tell a clean story: 20 straight Google reviews, all five stars. One customer had fiber-cement siding installed on a circa-1730 farmhouse and said the crew squared up every plank despite the house having no true right angles left after three centuries of settling. Another came home to a window that had fallen completely out of its frame one Wednesday night and had a crew out fixing it the very next day. A customer in Roslindale who had 21 windows replaced says the house is noticeably warmer and quieter since. Across 82 Google ratings the average sits at 4.7, and the fuller history runs to 77 reviews spread across five sources going back to 2024. That longer history isn't spotless. A handful of older reviews, outside the recent run, describe a different experience: stalled or unfinished jobs and a manager who stopped returning calls, with a couple of customers saying they were prepared to pursue it legally. It's worth asking directly for a firm completion date and getting warranty terms in writing before signing anything. There's also a factual mismatch worth checking yourself: Window Depot's own website states it is BBB Accredited, but the BBB's actual listing for this address shows an A- rating and explicitly says the business is NOT accredited. For a window, door, siding, or roof job in the Boston area, the recent track record is strong and the emergency turnaround is a real point in their favor. Just pin down the crew, timeline, and paperwork upfront, and verify accreditation status yourself rather than taking the badge at face value.
Read the comments
Most recent comments
- 5.0Jun 29, 2026
Window Depot just completed installation of Hardie siding on my historic (circa 1730) home and did a spectacular job. As there is no such thing as perfect 90° or 180° angles on an old colonial farmhouse, the team (Mathew/Flavio), working steadily, measured and leveled each plank ... a very professional job. I initially sought proposals and estimates from three authorized Hardie contractors. Window Depots' proposal was on target and the least expensive. I am willing to have my house viewed by prospective clients who wish to see the quality of Window Depot's work.
— James LandyView on Google Reviews ↗ - 5.0Jun 22, 2026
I am very satisfied with a work that your company preformed for me. Also, I would like to state that dealing with a gentleman named Jason was outstanding. He answered all my questions, professionally and honestly. The only drawback to the job was they could’ve used a person who spoke English Other than that, it’s five stars all the way
— Anthony DelvinoView on Google Reviews ↗ - 5.0Jun 16, 2026
I couldn't be any happier with the siding job that was done on my house. I am stickler for perfection and everything was done to my standards. The Project Manager Jayson is one of the nicest people I've ever met and went above and beyond to make sure that I was completely satisfied with the work performed right down to the smallest details. Mark was my Salesman and was a pleasure to deal with as well. I never felt pressured by him in making a decision as to who I should sign a contract with after meeting with nine other companies prior to Window Depot. I would highly recommend Window Depot to anyone asking about who did my house. It feels great to be a proud owner of my "house beautiful". Thanks Dan, your crew are very respectful, polite and, highly skilled workers.
— Doreen LenartView on Google Reviews ↗ - 5.0Jun 10, 2026
Marc did a great job on the roof install. Guys were clean and professional.
— Ji Yoon KimView on Google Reviews ↗ - 5.0Jun 2, 2026
Marc took the time to educate us on the different materials and the long term benefits for our home. He arrived on time and worked out a financial plan that best suited our needs.
— Sergio RijoView on Google Reviews ↗
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Update history
Added 77 new comments, added 59 new photos, license now expired, established rating 4.0
- state registry now shows the registration lapsed
- behind the score: Accreditation mismatch — site claims BBB accreditation, BBB lists it as not