Call Yellow Dog about a dead water heater and someone tends to be at the house that morning. One customer in September 2025 had a water tank replaced within hours of a same-day visit; another in October 2025 had Jeffrey out the same day to look at the job and a new hot water heater in the next.
Yellow Dog Home Services trades as Yellow Dog Plumbing, Heating & Cooling out of 19 Kearney Rd in Needham Heights, founded by Pat Dunn. The company says it answers the phone live around the clock and offers same-day service, and it names a service area running from Arlington and Cambridge through Brookline, Lexington, Natick, Framingham and Milton. The work spans both trades — boilers, furnaces, air conditioning, gas lines, drain clearing, camera inspections, burst pipes and water heaters.
Speed and price are what customers write about. A February 2026 customer said honest service saved them a bundle. In April 2026, a homeowner on a $2,500 plumbing job said everyone from the front desk to the plumbers answered promptly and dealt with them professionally. In August 2026, another had an air conditioner fixed by Justin after a wait for a part, and it was still running a week later when they wrote.
One August 2026 review carries a caveat inside its five stars. That customer paid a $79 visit charge and $200 to clean and flush a boiler, and noted the technician was not familiar with the gas valves on a commercial boiler installed in a private house. The work got done and they found Jeff pleasant and helpful, but if your system is unusual it is worth saying so when you book.
The licence picture takes a phone call to sort out. The BBB lists Massachusetts licence #5072 from the Board of State Examiners of Plumbers and Gas Fitters; Angi and HomeAdvisor both list trade licence 17035, expiring May 2028; and the company's own site states Master Plumbing #15891. A company licence and a master plumber's personal licence are separate things, so ask which one covers the work at your house.
This is a young business. The BBB accredited it in May 2025, grades it A and puts it at a year old, and every review dates from 2025 or 2026. Angi and HomeAdvisor each show 5.0 from ten ratings, which is one set of ten customers on two sites.
For a water heater, a boiler service, an AC repair or a plumbing job around Needham and MetroWest, this is a quick, well-priced shop whose written history starts in 2025. Get the licence number that applies to your job, and mention anything commercial-grade in the house before they dispatch.
