Verified record
Yellow Dog Plumbing, Heating & Cooling is a young company — the Better Business Bureau dates it to about a year in business — run out of Needham Heights by founder Pat Dunn, covering plumbing, heating and cooling work across Newton and the MetroWest towns, with 24/7 live-answered, same-day service advertised on its own site. The reviews on file so far describe quick turnarounds on real emergencies. In a September 2025 review, a customer said a water tank was replaced within hours the same morning they called, and an October 2025 review described Jeffrey assessing a broken hot water heater the same day and installing a replacement the next. A bigger job gets the same treatment: an April 2026 review described a $2,500 plumbing project handled smoothly from the front desk through the crew on site. One August 2026 review adds useful pricing context: a boiler cleaning and flushing came with a $79 visit charge plus $200 for the service, and the technician, Jeff, wasn't initially familiar with the gas valves on that particular boiler — a commercial-style unit installed in a private home — but completed the work anyway. The company's own site states it holds a Massachusetts Master Plumbing license, #15891; the Better Business Bureau separately lists a Massachusetts plumbing and gas-fitters license, #5072, and grades the business A, accredited since May 2025; Angi and HomeAdvisor list a trade license number, 17035, expiring in 2028. The site also states it's Mass Save Certified. For plumbing or HVAC work in Newton and the MetroWest towns, this is a strong call, with a track record that's new but consistently positive — ask for a written breakdown of visit and service charges up front, and confirm they've worked with your specific system if it's an uncommon setup.
Fast service. $79 visit charge, $200 for the boiler plumbing cleaning and flushing the boiler. They were not familiar with the gas valves in a commercial boiler, even though it is in a private residence. He did the necessary service. Jeff was pleasant to work with and helpful identifying commercial boiler companies that can service the gas valves if needed. Everything is working well.
Responsive and timely even though I had to wait a bit for a part. It’s been a week since my AC was fixed by Justin and everything is working great now!
I hired them for a plumbing project worth $2,500 (that option wasn’t available in the dropdown list), and the experience was excellent. From the front desk to the plumbers, everyone responded promptly and professionally. I had the chance to interact with several crew members, and each one showed genuine care and a strong commitment to customer service. The plumbing team did a great job—I would highly recommend them.
Excellent job. Clear communication. Quick work. Friendly staff.
Great work. Honest service saved me a bundle and were very friendly and professional. Highly recommend.
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1 change recorded — last scanned Sep 12, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Yellow Dog Home Services, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Same-day and weekend calls for burst pipes and lost heat5.0
Broad plumbing and HVAC range5.0
Rapid response5.0