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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
- Not rated by the BBB
- 12 reviews in the last 6 monthsNo negatives
- 4 customer photosOf completed work
Highlights
- Fast emergency response — crew often on-site same day for storm damage
- Honest diagnosis — offered a leak test instead of pushing full replacement
- Thorough clean-up — praised for tidy work and shingle matching
Zen Roofing Company, based in Andover, has built its reputation on being the crew homeowners can reach mid-crisis — a leak after a historic snowstorm, an ice dam threatening to flood a ceiling, a repair needed before a house closes. Owner Andrew "Drew" Laine shows up personally on most jobs alongside project manager Scott, and reviewer after reviewer names them both directly rather than just praising "the crew." The volume backs it up: 5★ from 54 ratings on Google. Across 29 written reviews running from 2024 into mid-2026, the same theme repeats — speed under pressure. One homeowner had a crew on the roof within four hours of calling; several describe Drew responding to requests within minutes during a historic snowstorm, with crews showing up the same day to clear roof snow and ice dams before they caused interior damage. The bigger, non-emergency jobs get the same care: a 90-year-old Jamaica Plain home had its 30-year-old roof fully replaced in two days, and one customer specifically credits Zen with offering a water test to diagnose a leak instead of pushing straight to a full roof replacement — the kind of restraint that won them the job. A commercial dumpster-rental company also wrote in to recommend Zen as an ongoing vendor, on time and responsive. There's little to flag here — the written record is uniformly positive with no complaints on file. Thumbtack's listing shows a completed background check for Drew personally, along with a self-reported 24 years in business and a 10-person crew; that's the company's own claim to the directory, not an independent verification, but nothing in the reviews contradicts it. For anything from an emergency ice dam to a full tear-off, the record points to a company that answers the phone fast and explains what it's actually doing to your roof before doing it.
What does a roof replacement cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Zen Roofing Company. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800
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