A & B Oil holds 2.4 stars from 14 Google ratings. A 2026 customer said the company's technicians talked them through an oil emergency in 5 degree weather that let their home get heat, and thanked Rick, the technician, by name. That 2026 customer said they had been with the company for years. A 2025 customer said their family had used the company for over 15 years. A 2026 customer called the whole staff, from the owner to the employees, disrespectful. A 2024 customer said the owner's wife told them to kill themselves after they kept calling the business for a receipt, and that they put in a complaint with Quincy police and the Better Business Bureau. That 2024 customer also said the business worked from home out of Quincy. A 2024 reviewer who was deciding whether to call the company for oil wrote that the owner responded rudely to every 1-star review.
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Not the worst oil company. Just worst company ever. The whole team so disrespectful and clearly dont care about customers. But i will not lie..the fact that you still in business I will give you credit for that because I can’t understand how is this possible. One thing is having a good team and 1 bad employee. The other thing is having the whole staff bad. From the owner to the employees.
Wonderful Technicians at A & B Oil. They talked me through an oil emergency in 5 degree weather that allowed my home to get heat in the dead of winter. Many thanks to the staff for your support. Especially Rick, the Technician! Been with you for years. Here is to many more!!! Happy New Year!
My family been using you guys for over 15 yrs, I would feel like I was cheating if I called someone else,we love these guys !!!
Came to look at reviews to see if I should call this company for oil and see the owner responding rudely to EVERY 1 star? Yeaaa I expect a rude reply because that’s the pattern I’m seeing. I’m leaving this 1 star review because other customers should spare themselves another bad company, especially for heating oil. Even if a company isn’t good all the time, their rude responses to ALL their customers constructive criticism SHOWS that they’re right… and insulting them!? Unprofessional
The owner wife told me to kill myself because I kept calling the business back to back for a receipt I’m entitled to. Everyone that works for this company is very unprofessional and ignorant. I put a complaint in with Quincy police and better business bureau. No one should ever treat a customer like that. Worst experience ever. My funding comes from ABCD by the way. The lies these people will tell. They’re not even located on Dorchester ave either the work from home out of Quincy ma. Which is false advertisement!!!!!!
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1 change recorded — last scanned Oct 4, 2026.
72 years in business3.8