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Waterworks Mechanical Inc.
Honest pricing5.0
In A Flash Heating and Plumbing
No hard sell4.8
Verified record
When the hot water quits, the person who shows up is Al. A P Plumbing is Alfonso Parziale working out of Medford — the BBB lists it as a sole proprietorship with one employee, a business start of 7/1/2009 and 17 years in business, with Al Parziale as owner and sole contact. His Massachusetts plumber licence, 31766-PL-J, is active on the state registry. Water heaters and boilers are the spine of the work. A July 2026 customer paid $2,400 for a water heater job and wrote that Al was on time, stayed until it was finished, took the old tank with him and cleaned up. In an October 2021 review a homeowner with a failed boiler said he responded immediately, removed the damaged unit and had a new one installed in two days; a March 2022 customer had a hot water boiler replaced and noted he cleaned up afterward. His Angi profile adds steam boilers, high-efficiency forced hot water boilers, gas fitting and drain cleaning, with a 2025 Navien combi boiler in the project gallery. Speed and plain talk run through the older reviews. A November 2021 customer described returned phone calls and punctual, neat work; an August 2021 homeowner said he texted updates through the job; a February 2021 pair of new homeowners said he walked them through what he was fixing so they understood it. Price is where the friction sits, and Al argues his side in public. A June 2021 reviewer with a leaking basement pipe rated the job 1.5 stars and called the $795 outrageous; he replied on the page that it was an emergency call quoted at $800 to $1,000 by phone from photos, priced upfront at $795, and took two guys four hours plus $183 in materials. An April 2022 one-star review of a $150 faucet visit says he came late, though he called near the end of the window to say so and the customer called him polite. Scheduling draws the other complaint: a January 2021 customer who still gave five stars said their only gripe was having to move the appointment. For a water heater swap, a boiler replacement, or gas piping around Medford and greater Boston, this is a direct, one-person call with a decade of written history behind it. Settle the price in writing before the work starts — that is where the unhappy reviews begin — and pin down the date and arrival window at the same time.
Water Heater Repair or Service ($2,400). Al was on time and he stayed until the job was finished. His price was reasonable and he took the old hot water heater with him and cleaned up. Great job!!
Our hot water tank broke & needed replacing on a weekend. The response time, pricing and quality of work was outstanding! I would definitely hire again and highly recommend AP Plumbing to others.
Faucets, Fixtures and Pipes Repair or Replace. Responding quickly. He was very flexible to work with and price was reasonable.
Dependable
Faucets, Fixtures and Pipes Repair or Replace ($150). Al came late, although he did call toward the end of the time window he had given and said he would be late. He was polite. I wanted to have two leaking faucets repaired, one in the bathroom, the other in the kitchen. He suggested that I should replace both of them because they were old, but that he would be willing to try to put a new washer in the kitchen faucet. He did put a new washer in the kitchen hot water faucet and cleaned out its aerator. He charged $150 for this. He also suggested that I could go on line and buy new faucets for both the kitchen and bathroom. However, after he left, the kitchen faucet continued to leak. I called him again and left a message that I wanted to speak to him. I wanted to check to be sure that he had only changed the hot water faucet's washer, so that the cold water faucet might still be the problem. Now that I have used the shut off for the cold water faucet, it appears that the hot water faucet is still the problem. Meanwhile Al had left me a phone message that I could try to call him again. Al may be right that I should buy new faucets and $150 for changing a washer may be a current rate, but I can't say that I was pleased or would be eager to hire him again.
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2 changes recorded — last scanned Aug 11, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from A P Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
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Honest pricing5.0
No hard sell4.8
