A. W. Dale Plumbing and Water Filtration

A. W. Dale Plumbing and Water Filtration is a two-person, family-run shop out of Wenham built around a narrower lane than most North Shore plumbers: small service calls plus whole-house water treatment — softeners, reverse osmosis, PFAS reduction — across towns from Hamilton to Gloucester. The company says it has been at it since 2010, run by master plumber Alexander Dale with his wife Katie handling the office and scheduling. The thing that shows up again and again across 19 Google reviews, all five stars and running from 2022 through this year, is the water-filtration work itself: reviewers describe softener and PFAS-reduction installs, a full-system inspection with a walkthrough of what maintenance to expect down the line, and in one case a noticeable change in a family's hair and the water's taste after the system went in. The pace hasn't slowed either — 13 of the 19 reviews landed in just the last six months. Several customers mention Alex coming back a second day at no extra charge to work through an unexpected complication on a water-pump job, and more than one describes years of repeat calls for plumbing and small heating fixes. Katie draws her own mentions for staying in touch through a job. Two local posts echo the same pattern — a Reddit comment naming "AW Dale in Hamilton" and a Nextdoor neighbor pointing to "Dale plumbing" when someone's pipes froze. One thing worth knowing before calling: the company's own site lists a Master Plumber license (#16321) and a Journeyman license (#31916) for Alexander Dale, but neither number is independently verified against the state registry — treat it as the business's own claim rather than a confirmed credential. This reads as the call for a homeowner with a water-quality problem or a small plumbing job who wants the same two people from quote to finish, not a large crew for a bigger remodel — nothing in the record points to work at that scale.