Typical Greater Boston range for this kind of work, from regional averages — not a quote from LaMattina's Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
— talked a customer out of an unneeded boiler swap, 2025 review
Diagnosed over FaceTime — found a bad pilot light instead of a costly replacement, 2025
Caught unneeded boiler parts — one part fixed it after another company quoted five, 2024 review
Christmas Eve emergency — left his own holiday plans to fix a broken boiler, 2023 review
Licensed, top-rated — active MA plumbing license, A+ BBB grade, 4.9★ Google
Ask around Danvers about LaMattina's Plumbing & Heating and the same word keeps coming up: honest. Bob "Bobby" LaMattina runs it as an owner-operated shop, and a striking number of his reviews describe him turning down billable work rather than selling something a customer didn't need.
In a 2025 review, a customer says a large plumbing company tried to push her elderly mother into an emergency boiler replacement she didn't need — Bobby talked it through and did the job only once the timing made sense, and while there fixed a toilet flange that had failed three times under earlier repairs, this time for good. Another 2025 review describes a New Year's Day call about a water heater that seemed to need replacing; Bobby FaceTimed in, found a bad pilot light instead, and walked the customer through the fix over the phone rather than booking a service call. In a 2024 review, a second opinion on a gas boiler that another company said needed five parts replaced turned out to need one.
That same instinct shows up in emergencies. A 2023 review describes him leaving his own family's Christmas Eve plans to fix a boiler with no heat in the house, and a 2021 review recounts a weekend of texts and calls chasing down parts for a family's tankless water heater during a holiday visit. One customer's relationship with the business goes back 13 years, starting the day Bobby came out to help even though she wasn't yet a paying customer.
Its Massachusetts plumbing license is active, it holds an A+ BBB grade, and its Google average is 4.9 stars from 113 ratings — a strikingly consistent run across 76 reviews since 2021.
A strong first call for anything from a burst pipe to a dead boiler around Danvers and the North Shore, especially for anyone who'd rather get a second opinion than pay for work they might not need.
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Most recent comments
5.0Jun 24, 2026
Bob LaMattina's Plumbing and Heating is a 5 star operation. When I bought my first home 7 years ago, I could not get a plumber to come out to my house because I was not their customer. Bob LaMattina came and he has been coming ever since. He is high on customer service and providing value for service. They are always there for me, big or small. I don't think I have ever had to wait 24 hours for service, they come when you call.
UPDATE: It's 13 years later and my relationship with LaMattina Plumbing and Heating is going strong. There is is so much to do always in a 1938 home. You need a great plumber that will bring you peace of mind. Bob LaMattina is it. Thank you Bob.
I had such a great experience! Bobby returned my call quickly and immediately came by to take a look at the issue I was having. He was communicative, efficient, and resolved the problem. Highly recommend!
LaMattina’s Plumbing & Heating is the best. I called Bobby and he came right out to address a couple issues in my home. He was fair, honest, upfront, and transparent. Couldn't be happier with the work he did and he's now my new go-to plumber.
Bobby installed my new toilet in no time flat. Looks great and works even better!
Bobby is an awesome plumber! Fixed my water issue quickly and explained things thoroughly and easily. A complete professional whom I'd easily recommend!