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Verified record
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- 15 reviews in the last 6 monthsNo negatives
- 4 customer photosOf completed work
Highlights
- After-hours response — answers calls and shows up late at night
- Fixes what others couldn't — tackles jobs other techs called impossible
- Fair pricing — reviewers cite reasonable rates even for emergencies
- Long-term customers — some have used him for years
Northshore Comfort Control is a Massachusetts HVAC company run by Tom Gallant, and the reviews describe a technician who shows up when almost nobody else will. Google shows 81 ratings averaging five stars, and across 78 reviews from 2022 through 2026 the story barely varies: fast response, clear explanations, and fair pricing, even on the worst-timed emergencies. Fifteen reviews in the past six months, all positive, continue the pattern. What sets the reviews apart is how often the calls come at the worst possible moments — and how Tom responds. Reviewers describe him answering calls at 2 a.m. for a burst water heater pipe, arriving within 20 to 30 minutes; showing up at 9 p.m. on a Saturday and working until after midnight on an urgent system failure; and staying at a customer's house until 10 p.m. on a Monday during a heatwave so the air conditioning would be running the next day. A February 2026 review described him getting a furnace going again in the middle of the night after a Super Bowl Sunday cold snap, then returning the next morning to finish the repair. Several reviews describe him succeeding where other companies didn't. In a 2022 review, a customer said two different HVAC contractors had told them a ductless mini-split couldn't be installed in their living room because of limited access on the exterior wall — Northshore Comfort Control did it anyway. A recent review described him repairing a 19-year-old central AC system after another contractor said the compressor needed replacing, and in 2025 reviews, other customers described him diagnosing HVAC issues in a couple of hours that had gone unresolved by other technicians for two or three years. In a 2025 review, he replaced a water heater and rerouted its venting to exit the side of the house instead of a defunct chimney; in an early-2026 review, a customer described him resolving a leaking heating pipe. Two 2025 reviews describe using him as a regular HVAC (and, in one case, plumbing) contractor for years — one customer said he's worked on their homes for almost a decade. Pricing comes up often and favorably — reviewers across 2025 and 2026 describe fair, reasonable rates even on after-hours emergency calls. There's little to flag before calling: nothing negative appears anywhere across the 78 reviews on file. This is a strong call for AC and heating breakdowns, especially the kind other companies won't touch or can't fit in quickly, and for water heater or HVAC issues that have resisted an earlier repair attempt.
What does heating and cooling work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Northshore Comfort Control. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
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