Northshore Comfort Control

Responsive, great communication, all repairs shown and explained. Highly recommend!

Great experience. Tom is very knowledgeable, and got my AC back up and running quickly. He explained everything clearly and made the whole process easy and explained options that best fit the situation. I definitely recommend him to anyone needing AC repair.

I called North shore comfort control at 4:00 p.m. on a Monday as we were heading into a heatwave. Thomas came at the end of his day and stayed at my house until 10:00 p.m. fixing my system so that I would have air conditioning the following day. He diagnosed the problem, had all the parts available to fix it and made sure that the system would continue to work for years to come. He is definitely a professional and worthy of 10 Stars.

I highly recommend Tom Gallant, owner & main technician of North Shore Comfort Control. We had an urgent HVAC issue this Saturday, and Tom responded almost immediately. He arrived at our home at 9:00 PM and worked until after midnight.  He then returned on Sunday to continue the work. Throughout the entire process, Tom kept me informed, explained what he was doing, and communicated clearly every step of the way. His responsiveness, dedication, expertise, and commitment to customer service is truly exceptional. Finding someone who is willing to answer an emergency call on a weekend—and stay late into the night to ensure the job is done right—is rare. Thank you, Tom, for your professionalism, integrity, and outstanding service. I deeply appreciate everything you did for us. Five stars without hesitation.

Highly Recommend Thomas at Northshore Comfort Control! Our AC stopped working on one of the hottest days of the year, and after calling several companies after 8 PM, Northshore Comfort Control was the only one to call us back. Thomas arrived quickly, diagnosed the problem right away, and thankfully determined it was a failed capacitor - not the compressor we feared it was going to be. He had our AC up and running in no time, but what impressed us most was Thomas himself. He was professional, knowledgeable, honest, and genuinely kind during a very stressful situation. It’s rare to find someone who is not only excellent at their job but also such a good person. We are incredibly grateful for his help and will absolutely be calling Thomas for all future HVAC maintenance and service. If you’re looking for responsive, trustworthy, and exceptional service, look no further than Northshore Comfort Control!! Thank you again, Thomas! Our family (and our two golden retrievers!) are very happy to have the AC back! You’re the best!!!