A.W. Puma Construction & Remodeling, LLC

We hired AW PUMA for a major renovation project, and it turned out to be one of the worst decisions we've ever made. What was promised to be a 6-month project was barely 10% complete after a full year. Mr. Puma consistently delayed every phase of the work and took full advantage of our patience and trust. He repeatedly demanded full payments for incomplete work and became hostile when questioned—threatening to halt the project entirely. Neither Mr. Puma nor his so-called project manager, Mr. Leo, were ever present or accountable on-site. Throughout the process, we observed numerous violations and questionable practices that border on fraudulent. This appears to be a pattern of behavior with other clients as well. In the end, he abandoned our home in a damaged and unsafe condition, with no concern for even the most basic protections. We were left to deal with costly repairs and cleanup after terminating his contract. Avoid AW PUMA at all costs. This company is unprofessional, unethical, and utterly unreliable ,on top of everything FRADULENT.

We hired AW Puma over four years ago to complete a home remodel, and what should have been an exciting project has turned into an absolute nightmare. The project has stalled multiple times for months at a time, with little to no communication from the contractor. When we do manage to get in touch, we are met with empty promises and excuses, but no real progress. This project is now three years overdue, and because of AW Puma's delays and lack of follow-through, we still cannot obtain an occupancy permit. Despite repeated attempts to get a clear timeline or a firm commitment to completion, we have been strung along for years, leaving us in an unbearable situation. The most devastating part is that due to these delays, we have been homeless for two years, pouring everything we have into keeping this project afloat, waiting for a home that should have been finished long ago. The lack of responsibility, professionalism, and communication has caused extreme financial and emotional distress. If you are considering hiring AW Puma, I strongly urge you to think twice. No homeowner should have to go through this level of frustration and hardship.

I had to manage an extensive commercial building repair in Framingham from across the country in California and I feel lucky that I chose A. W. Puma to handle it for me. The process was met with many challenges and Albert always got it worked out. As frustrating the process can be, especially from across the country, Albert came through for me. And the work is very good. I highly recommend.

For the comfortable lifestyle choose wisely and the best remodeling services like A.W. Puma Construction, they are well professional and very dedicated towards giving best services to their customer.

AW Puma remodeled our family bathroom and we are extremely pleased with the outcome! Some of the pros with working with Albert is how honest and personable he is. We really enjoyed inviting him into our home. His right hand man Leo is fantastic! Both Albert and Leo listened to every one of our requests and always made sure we were 100% satisfied. On the flip side, the job took longer than expected, some of that we are to blame for, and communication seemed a little sparse at times. We felt like we had to ask when people were coming out and sometimes we didn’t get much notice. There was also an issue with the plumbers he subbed, but Albert handled the situation promptly and made things right. So all in all we are very happy with our experience with AW Puma, would recommend working with them to whomever, and plan to work with them for future renovations in our home!