Verified record
Above All Pools is a one-man operation out of Westport built almost entirely around the owner, Joe Pausek — and the reviews, hundreds of them going back years, tell essentially the same story: he shows up, he knows what he's doing, and he stays reachable long after the invoice is paid. Joe's Massachusetts home improvement contractor registration is active and verified against the state registry, and the company says it's veteran-owned and has worked the Fall River area for 15 years. The responsiveness comes up constantly and recently. A 2026 review described Joe stopping by the same evening after a late Friday call rather than waiting until the next business day; another from earlier this year said he fixed an issue within an hour that a different pool company couldn't solve at all. Customers describe him taking on jobs other contractors wouldn't touch — a 2024 review described him rigging a groundwater-removal system by hand-digging trenches to get a liner replacement done despite a flooded excavation, and a 2022 review described him finally solving a 20-year-old pool's persistent water loss after several other companies had passed on the job. A 2025 review described him correcting damage left behind by a different pool vendor's installation. The recent six months brought seven reviews with no negative accounts among them, and the broader history, 154 reviews across six platforms, runs the same direction: full installs, liner swaps, seasonal openings and closings, and repairs, almost always credited to Joe personally. Two reviews from 2024 are worth knowing about. In an October review, a customer said their new pool ended up installed lower than the surrounding yard despite repeated assurances it would match the yard's highest point. In a September review, a customer described a liner job complicated by an unexpectedly high water table and said their experience didn't match what other reviewers described, though the review doesn't spell out exactly what went wrong. For an inground pool installation, a liner replacement, or seasonal pool service in the Fall River area, Above All Pools has an unusually deep, mostly excellent public track record built on one person's hands-on work — worth confirming site grading and drainage expectations in writing given the one review that flagged a leveling issue.
“ABOVE ALL POOLS | USDOT 2927442 | 7749309744 | Westport, MA”
Joe was excellent. He fit us in, fixed our issue within an hour (when the other pool business we have used didn't even offer a solution), and replaced something I didn't think even needed to be. Cannot thank him enough!
I can’t say enough good things about this company. I called Joe late on a Friday expecting to leave a message, and he offered to stop by that same evening on his way home. He quickly identified the problem, explained exactly what was going on, and came back the very next day to replace the part we needed. What really stood out was not just the quick response, but the time he took to educate me on the issue instead of just fixing it and leaving. That level of service is hard to find. He’s earned a customer for life. If you’re looking for someone who is knowledgeable, responsive, and truly cares about taking care of their customers, I highly recommend them.
I want to thank Justin for providing an exceptional service from start to finish, making for a fantastic experience. I rate his company 10/10. He demonstrated punctuality, knowledge, and offered the best value. His professionalism and accommodation of our needs were impressive. The liner installation was executed beautifully, reflecting his pride in workmanship and commitment to customer satisfaction. I highly recommend Above All Pools!
Was a pleasure meeting Joe we spoke over the phone and I told him my issues with my pool he guide me true with no problem. He was very busy when he found time to be on the phone with me and afterwards we met a finish the issue fixing it.. If you need any work with your above ground or inground pool, this is the place to call five stars .
Joe has been so helpful opening, assessing issues, and closing our pool. As new owners to a pool, we had many questions about maintaining our pool and he took the time to explain everything to us. We’ll definitely be using him for all pool needs going forward!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 8, 2026.
Liner replacements4.3
Liner replacements4.3