Advanced Roofing, Siding and Windows Inc.

Advanced Roofing, Siding and Windows is a Marlborough exterior contractor run for over 24 years by its owner, Leo — the name behind nearly every review in a record that runs from 2017 into this summer. Roofing, siding, windows and gutters are the work: full re-sides, roof replacements done in a single day, attic ventilation upgrades, and manufacturer-certified installs (Owens Corning, GAF, James Hardie, CertainTeed, Marvin, Pella). The volume backs it up — 4.8★ from 34 Google ratings and 4.7★ from 88 on Angi — and its Massachusetts home improvement contractor registration is active. Recent reviews describe a roofing-and-gutter project called professional and knowledgeable start to finish, and a siding job on a lake house where the crew stripped old shakes without leaving a trace of debris. Reviewers from 2024 and 2025 keep landing on the same details: Leo walks through the proposal in person, answers technical questions directly, and checks back after the crew leaves, including returning quickly to make a gutter-shield adjustment when asked. The written record runs deeper than the recent reviews suggest. In a 2018 review, a customer describes a substantially worse experience — work that started late, siding falling off within four months, windows installed crooked, and holes drilled in the roof that had to be resealed — the sharpest complaint on file. The company's BBB page separately shows a billing dispute over a window financing charge among its small handful of visible reviews there. Both are old accounts, but real ones, sitting alongside a long run of positive jobs before and after. One thing worth flagging directly: the company's own website states it is a 'BBB Accredited Business,' but its actual Better Business Bureau page shows it is NOT accredited, carrying only the A+ letter grade a business can hold without accreditation. For a full exterior job — roof, siding and windows together — the bulk of the record, especially the last two years, points to a hands-on owner-operator who explains the process and follows up. The 2018 complaint and the accreditation mismatch are the two things worth asking about directly before signing anything.