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AJ Floor Service, a family-owned hardwood flooring shop in Randolph founded by Ken Huynh in 2015, is the kind of company neighbors keep referring to each other — one recent reviewer says they've already recommended Ken to several neighbors after their own floors came out. The jobs range from full refinishes to brand-new hardwood installs to ripping out old carpet and getting a subfloor ready to go. That's backed by a deep history: 97 reviews since 2021 across Google, Angi, and HomeAdvisor, with 26 more added in just the past six months, virtually all five stars. Recent reviews describe floors matched perfectly to an adjoining hallway after a previous contractor's mess, quotes turned around within a day, and full jobs finished start to finish inside a week. In a 2023 review, a customer describes refinishing and installing roughly 2,400 square feet of hardwood plus 600 square feet of vinyl in a basement; a 2024 review describes seven rooms refinished alongside a new kitchen install, worked around the delays of a larger remodel underway at the same time. Another review describes matching new boards so well after water damage that the repair was impossible to spot. Two accounts break from that. In a February 2023 review, a customer described swirl and circle marks left in the corners of refinished hardwood and said the crew on the job was Ken's cousin and nephew. In a November 2025 review, a customer described a no-show for a scheduled 8:30am repair appointment, reaching Ken only after the fact and having the crew arrive hours later than promised. Flooring-only work like this falls outside Massachusetts's home improvement contractor registration requirement, so there's no license status to check here. BBB gives the company an A+ grade. For a straightforward refinish, this is a strong bet based on how many recent jobs went right; for anything larger or done by a crew other than Ken himself, ask who's actually on site given the 2023 complaint above, and pin down a firm arrival window given the 2025 one.
Ken and his team do amazing work, very communicative, and ensure customer satisfaction! I highly recommend AJ Floor Service for your hardwood floors.
Ken was very responsive and provided a clear description of the project ahead of time. He worked with me to ensure my floors would look exactly how I pictured. Ken worked with my schedule and was able to start my project within a couple of weeks - before my move which I appreciated. I’m very happy with the final product and will definitely be recommending Ken and AJ Floors!
We had a great experience with AJ Floors! They were professional, efficient, and did an absolutely wonderful job. The whole process was smooth from start to finish, and we couldn’t be happier with how the floors came out. Everything looks fantastic. I would highly recommend AJ Floors to anyone looking for quality work and great service!
We hired AJ flooring service to refinish our 15 year old floors and re-stain the floors a different color. AJ was responsive, reasonable with his quote, meticulous, and ON TIME with completion of the work. We love our new floors and highly recommend this company if you’re looking to do your floors. We will be hiring them again when we complete our family room project.
This team is outstanding! They are honest, fair in pricing, and get the job well done. My floors look new and now closely match the color to the connecting hallway (see photo). Everything is cohesive. My now former contractor previously made a mess of my floors in their attempt to refinish them. The AJ team reversed the mess, leaving no welts, rough spots, and knee pad prints under the poly. This team is a testament to flooring being a specialty, just as plumbing and electrical are. (Tip: As discovered in obtaining initial quotes, all flooring services charge for moving furniture. If you want to save money, have family and friends help move furniture before and after the refinishing.) I personally will use this team going forward for any flooring jobs.
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1 change recorded — last scanned Sep 6, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from AJ Floor Service. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
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Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Trusted by contractors5.0
Tile craftsmanship5.0
State-verified license2.4
Kitchen & bath remodels3.0
