ALCANTARA HARDWOOD FLOORS LLC
Local business · 8 Eljer Dr, Lowell, MA 01854, USA
Their work
42 photosReach out
Call (978) 648-1179Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB rating
- 1 review in the last 6 monthsNo negatives
- 13 customer photosOf completed work
Highlights
- Honest scoping — reviewers say Pedro corrected their assumptions before starting
- Pre-finished guidance — a May 2026 customer chose him over similar quotes
- A+ BBB grade — non-accredited profile with no complaints listed
- Consistent star ratings — 5.0 on Google, 4.9 across Porch's aggregate
- Thin review base — thirteen reviews since 2021 across six sources
- One recent review — only a single comment in six months
- Aggregated Porch rating — 105 ratings pulled from other sites, no text
- Stated tenure differs — site says ten years, BBB says twelve
Two directories, 135 ratings between them, and not a single one below five stars in the visible history — Alcantara Hardwood Floors is a Lowell flooring outfit whose reputation runs almost entirely through one name: Pedro. The company describes itself as a Massachusetts flooring contractor that installs, refinishes, and repairs hardwood, bamboo, and laminate floors, and says it has about a decade in the trade. Its BBB page lists it as a 12-year-old LLC with eight employees, carrying an A+ grade without being accredited. Porch shows 4.9 stars across 105 aggregated reviews; Google shows a clean 5.0 across 30. What customers describe is the pre-job conversation as much as the sanding. In a May 2026 Google review, a homeowner wrote that Pedro's honest advice is what won the job over comparable quotes — they had gone in wanting site-stained hardwood and were steered toward pre-finished instead. A Thumbtack customer tells a version of the same story: they hired the company to refinish what they believed were hardwood floors, and Pedro told them the floors were laminate before any work started. Talking a customer out of a job is an odd way to build a five-star page, and it is the through-line here. A few things to pin down. The review history is real but not deep — thirteen reviews spread across six sources since 2021, with only one landing in the last six months, so the star averages rest on a modest base and Porch's 105-rating count is an aggregation of other sites rather than 105 reviews written there. The company's own site says ten years in business while its BBB profile says twelve; not a red flag, just a reason to ask directly how long the current crew has worked together. Massachusetts exempts floor-covering-only contractors from home improvement contractor registration, so ask whether any registration or insurance applies to your specific job — particularly if it includes trim, subfloor repair, or anything beyond the flooring itself. The right call for a homeowner who wants a straight answer about what their floors actually are before committing. Get the scope, the finish type, and the timeline in writing, and ask who is running your crew day to day.
Read the comments
Most recent comments
- 5.0May 29, 2026
Pedro and Alcantara Hardwood Exceeded Every Expectation! I couldn’t be happier with Pedro from Alcantara Hardwood. His friendly personality and honest advice made me choose him over other similar quotes. I originally wanted hardwood that needed staining, but he showed me his pre-finished options and explained why they were better. He was right. The pre-finished hardwood looks stunning. Pedro installed 140 sq ft of flooring plus new baseboard and window trim. The craftsmanship is exceptional and the finished product went beyond my expectations. The project took about a week and a half. He was timely, communicative, and did exactly what he promised. The price was fair. I highly recommend Alcantara Hardwood. Pedro is the real deal!
— Mark MulryView on Google Reviews ↗ - 5.0Jul 29, 2024
Pedro and his crew do an amazing job. His attention to detail and care is second to none. He has done our first floor, and it looks flawless. We definitely recommend him for any hardwood flooring.
— Kevin JordanView on Google Reviews ↗ - 5.0Mar 4, 2024
Pedro and his team do amazing work. This is the second time I've used them. This time, they repaired and refinished my 40 year old kitchen and dining room floors as part of a remodel. The floors look brand new, and these guys are just fastidious. They worked late nights to meet the timeline we needed. I've already recommended them to several people and wouldn't hesitate to use them again.
— Laura KevghasView on Google Reviews ↗ - 5.0Feb 6, 2024
Had Pedro and his team recently sand and finish a bedroom with original pine planks hidden for many years under ugly old linoleum. He came and gave my a thorough assessment of the job and explained their process including removing the stubborn layer of glue, filling gaps and removing cupping. Admittedly I thought the quote was high at first but after the many hours of diligent and hard work his team put in to the job and keeping the hallways and room clean I was convinced his team offers a superior job. He also spent time consulting with me on other jobs I need done in the future and his approach or advice on how best to proceed. I would highly recommend highly recommend Pedro and his team for any flooring job. He is knowledgeable professional and thorough. Thank you Pedro!
— Samantha MarchandView on Google Reviews ↗ - 5.0Jan 13, 2024
Great job installing and refinishing our hardwood floors. Would highly recommend
— Meghan WalkerView on Google Reviews ↗
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Update history
Added 13 new comments, added 42 new photos, established rating 4.0
- behind the score: Thin review base — thirteen reviews since 2021 across six sources
What does a hardwood floor cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from ALCANTARA HARDWOOD FLOORS LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800