Verified record
Everything written about Aldos Heating & AC was written between May 2008 and October 2009. Five reviews on one syndicated Angi/HomeAdvisor listing, averaging 3.8, and nothing since. What is there splits. Two May 2008 customers had good service calls: one wrote that the technician knew their AC unit, fixed a couple of small things they already knew about, showed up on time and charged a reasonable fee; the other got a price up front and a quick finish. An August 2008 furnace client liked the work and the suggestions but said a job quoted at one week took three. Then in October 2009 a customer wrote that no sales documents were provided, that the warranty was not covered, that a damaged product was installed without being told, and that their follow-up requests went unanswered. One wrinkle worth knowing: the HomeAdvisor listing's own URL still reads "CobraCentralSystems", and the August 2008 reviewer calls the company Cobra — so this profile appears to carry an earlier trading name, and the older reviews may describe the business under it. It is a Stoneham shop at 4 Manison Street. The listing claims 24 years in the trade, says Spanish is spoken, and states plainly that it offers no free estimates, no warranties and no emergency service. Seventeen years is a long stretch with nothing written. If you call, ask for current references, and get the warranty terms in writing before anything is installed — that is exactly what the 2009 complaint turned on.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Aldos Heating & AC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Not provides any sales documents and did not cover the warranty. Damage product installed with out letting us know which we had purchased form them. They failed their commitment and they did not response any of my requests.
Cobra did good work and were communicative, responsive, and friendly. They also made good suggestions when decisions needed to be made or when alternative solutions were required. I only rated them a 4 instead of a 5 because the job took a lot longer to complete than expected. (It was expected to take 1 week, and instead took 3). For all I know, this may be normal in the industry. But despite that, I wouldn't hesitate to hire them again.
I would recommend them.
Timely response. Provided price prior to doing work. Got the job done quickly.
We rate our experience with this contractor as excellent. They were very knowledgeable about repairing our AC unit and fixed other small issues that we knew existed. They showed up on time, charged a reasonable fee for their service, and worked quickly. We recommend them highly for consideration for an AC job.
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