All American Appliance

All American Appliance repairs household appliances, and it holds a 4.5-star Google average across 131 ratings. Its website names a service area that includes Fairfield, Trumbull, Westport, Bridgeport, Stratford, Norwalk and Stamford. A recent Google customer said the company fixed a mouse-damaged dishwasher quickly and affordably. On a Viking range whose igniters had burned out, a recent customer said the company found aftermarket parts and swapped them in. The long jobs are the telling ones. A 2024 customer said Bert spent at least 15 minutes on the phone before any service call about a 17-year-old GE Profile fridge, then repaired it across three visits; that customer then decided to have the ice-maker solenoid and the water and ice lever repaired as well. A 2023 customer with a stacked washer/dryer that stopped midcycle said the technician left a 30-day labor warranty and came back twice under it, once spending 30 minutes on the phone with GE. A 2022 customer said Tom came back without charging until the dryer was fixed. Some households go back decades. A 2024 customer said they had used the company for over 35 years, with Burt as their go-to repair person, and a 2023 customer said the company had kept almost all of their original appliances going for 24 years. Pricing is where things went wrong. A 2021 customer gave one star, saying the company quoted one price for a washer repair and then charged over $100 more, $369 in all. A 2024 customer gave four stars and said no estimate was provided before the repair was completed, with a price a bit more than expected. The Better Business Bureau gives the company an A+ grade.