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A garage door that traps a car gets a quick response in several recent All Cape Door Systems customer accounts. One June reviewer says the company came the next morning to free their car, then completed the major repair within a few days after waiting for a part. Another customer describes a manager calling back within 30 minutes after an emergency message; the door was fixed the following morning, rather than that night. Based in South Dennis, All Cape says it serves Cape Cod with garage door sales, installation, repair and maintenance. Its offerings include residential and commercial doors, openers, gate operators and dock equipment. The company describes itself as family-owned and part of the Door Systems Garage Door Group. It lists towns from Sandwich and Barnstable to Orleans, Wellfleet and Provincetown as its service area. Its website uses both a family-business history dating to 1951 and a statement that the South Dennis location has served the area for more than 30 years. New installations also draw detailed customer praise. A July reviewer describes a written estimate arriving the next day, installation scheduled around their availability, installers arriving on time, help programming devices and an immaculate garage afterward. A May customer says the company assessed damage on the day they called, sent multiple replacement quotes and communicated throughout the process. Other recent accounts describe spring and cable replacement, new opener motors, keypad installation and car-remote syncing. Google rates the business 4.9 stars across 209 ratings, and its BBB grade is A+. Pricing and follow-through have also drawn complaints. A June reviewer says a $200 service-call fee was not disclosed beforehand and that an $11 part brought a 15-minute visit to $211. An undated BBB reviewer also objects to the size of a repair invoice. A July customer likes the new opener but says the installer could have spent more time explaining its features. In a June 2025 review, a customer says a spring replacement left the door unbalanced and unusable, requiring two return trips; the company did return to fix it. A September 2022 reviewer describes a late arrival, an unexplained overcharge and promised office callbacks that had not happened when they wrote.
Prompt and successful service
It is hard to get quality service. All Cape delivers. The technicians they sent us were professional, very competent and gave us advice to save us money. Well done!
Great service. We had our door installed a few years ago. Just recently it would not go down with pad saying "excess force detected." We called and left a message for emergency service. We had to manually close the door. The manager called back within 30 minutes. They were unable to fix that night but came in the morning the next day and fixed the door.
Tremendous response as our door came loose and removing the car was a challenge. John arrived and quickly reinforced the attachment on both doors. Spectacular service and communication.
Great service. Prompt. No nonsense attention to problem. Would definitely recommend.
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2 changes recorded — last scanned Sep 30, 2026.
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Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Two garage doors fixed in about an hour4.1
Damaged garage door changed the same day4.0
Fixes only what is needed3.9