Verified record
In a 2015 review, a homeowner described calling Andover Pest Control at 10 pm on a Saturday night during a snowstorm after a live squirrel got its head stuck in a fireplace crevice — Mike showed up half an hour later and had it freed and removed within 15 minutes. Andover Pest Control says it has more than 25 years of combined experience in pest and property management, and its written reviews describe a similar mix of routine treatments and after-hours calls. Other reviews from the same period describe similar hands-on troubleshooting: in a 2016 review, a customer said Mike returned their call right away, spent time explaining the plan, and used chemicals safe for pets to clear a clover mite infestation that had followed a mulch delivery. A 2015 review described him clearing a hornets' nest and, on a separate visit, capturing skunks that had moved into a yard — calling him professional and prompt, though that reviewer found the second visit a bit pricey and shopped around afterward. Not every account is positive. In a 2015 review, a customer said their 94-year-old mother called on a Sunday for a bees' nest and was left unhappy with the cleanup — the technician, believed to be the owner, used her own spray, didn't clean up well, and was described as rude and belligerent when the family called to discuss the $150 charge. A 2014 review said ants came back within weeks of a first treatment and needed a stronger follow-up visit before it held. The platforms diverge on how this nets out — Google puts it at 3.3 stars from 19 ratings, while HomeAdvisor and Angi each show 4.5 stars from 81 ratings, and the Better Business Bureau gives it an A+. Its written record runs from 2014 to 2020, so for a routine treatment or an after-hours call alike, it's worth asking directly how a complaint would be handled before booking.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Andover Pest Control Inc. Use it to sanity-check bids, then get the real number in writing.
Scales rodent, ant, and termite jobs; bed bugs scale by room count instead.
Estimated range
$130 – $340
Typical treatment around $240
We gave Mike a chance to solve our ant problem. After several attempts, our problem worsened. We called him and tried to explain the situation. He got annoyed with us and said that he’s been back to our home a few times already and got huffy with my husband and in an annoyed tone said that he’d call us right back. Well, he never called back. I was not surprised at all. This is no way to run a business. His lack of professionalism and people skills makes for a poor businessman and he never solved our ant problem! I would not recommend at all. Zero stars!
We had a bat in our house. I called Mike and he responded right away (which was at 4 in the morning). He came right over. He had warned me that it might be hard to find since I had lost sight of it. He searched my house high and low without finding it that morning. He told me to call him right away when I had eyes on it again. A few hours later, at noon, I heard it in my kitchen. He was at my house in minutes looking again, but was unsuccessful because I hadn't actually seen it. The next night we finally saw it again and he once again returned to my house in minutes. He captured the bat within five minutes. He was so thorough each time he searched. He was professional and most importantly reliable. I would recommend him to anyone and would use him again in the future for all my pest control needs.
NO NOT call this company! Mike gave us a 3 yr warranty after his service. Pest came back and he never returned my calls, over a week trying to get in touch with him. Oh and he charged a $$$ ladder fee with the 10 ft ladder used! Awful service, unreliable, not sure how you can run a company like that. I wished I read his bad reviews before calling.
This is my third time using them. Every time has been a GREAT experience!! Top notch people and company. Previously we had Mike and another guy and they were able to track down the path and source of the ants. They resolved the issue and we have not seen an ant in the house for about 2 years. We saw a couple this past month and we called Andover Pest Control again. Matt came out and investigated for issues and the path. He explained and showed me the issues. He treated the entire house and the path of ants. He also identified where a woodpecker is attacking our house to feed on the insects. He gave me some great ideas if the woodpecker comes back. Matt was awesome. If you have any pest issues, you should call Andover Pest Control. I AM!!
I would use them again. They were on time and professional. They did their job. It was my first time to use them.
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2 changes recorded — last scanned Sep 22, 2026.