Catseye Pest Control - Tewksbury, MA

Catseye Pest Control works out of Tewksbury and turns up across the region for the classic suburban jobs — mice finding their way into an old foundation, a wasp nest under the eaves, and its own Cat-Guard exclusion system for keeping rodents out for good. On Google it holds 4.7★ from 400 ratings, and one household says they've used the company for seven years running. What reviewers keep naming isn't the company so much as whichever technician showed up — Alan, Eric, Paul, Matt, Ty, Edwin and others get called out by name for walking people through what they found, answering questions patiently, and cleaning up after themselves. A customer whose Cat-Guard system was breached by a new fence installation says Catseye came right back out to reseal it, and another with a fieldstone foundation — notoriously hard to keep mice out of — says the guards have held for seven years. The record isn't uniformly clean. In a January 2026 review, one customer called the billing a "fraud," saying a technician showed up, walked the property, and left without doing any work. A 2025 review described a six-week wait for a promised Cat-Guard repair that, once finished, left $600 of landscaping damaged; another from the same year said the company took ten months to resolve a rat infestation, never solved it, and kept charging after the customer cancelled and switched providers. Older reviews from 2022 describe similar breakdowns — a service reminder sent hours before the appointment window with no advance call, and a customer who paid $5,000 for an exclusion system only to have mice return, needing another $5,000 to fix it. Nothing in the last six months of reviews repeats these complaints, and the bulk of the record is patient, specific praise for the technicians and the exclusion product itself. Worth asking before signing on: what happens if a scheduled visit is missed, and what recourse exists if activity returns after a Cat-Guard install.