Catseye Pest Control - Tewksbury, MA

Catseye Pest Control's Tewksbury location has racked up 400 Google ratings averaging 4.7 stars, built over a review history running back to 2022. People call them in for the recurring stuff — mouse and rat control, seasonal wasp and hornet nest removal, and Cat-Guard exclusion work that seals up the gaps wildlife use to get inside — more than a one-time bug spray. The reviews that keep showing up describe technicians who explain what they're doing rather than just spraying and leaving — Alan, Eric, Paul and Matt get named again and again for walking homeowners through an inspection and answering questions patiently. In the last few months, one customer had a tech work through seven bait boxes and report back on activity levels, another had Paul clear an attic and spray the perimeter, and a third got a Cat-Guard exclusion system installed despite snowy conditions and came away praising the crew's effectiveness and customer service. The one sour note recently is a one-star review alleging Catseye billed for visits where a technician showed up, walked the property, and did no actual work — a serious charge on its own. It isn't an isolated theme: across the longer review history, a handful of customers describe being billed after cancelling service, waiting weeks for a promised follow-up seal-up while a rodent problem got worse, or feeling that the paid yearly inspections that come with an exclusion contract were inconsistently kept. For a single inspection, an active infestation, or a nest that needs to go this week, the reviews point to a company that shows up, explains the work, and gets it done. If you're signing up for a multi-year rodent or exclusion contract, it's worth asking upfront how billing is handled if you ever pause or cancel, and what the turnaround looks like if a follow-up visit is needed.